Medical Receptionist

Job Description

Job Description

Requirements : High School diploma/GED. Graduate of an accredited Medical Office  Administration program or at least 6 months of prior experience working as a Medical Receptionist or 1 year of clerical experience. Microsoft Office proficiency.

Job Description:

-Performs all necessary receptionist duties including answering, screening, and routing of phone calls.

-Utilizes (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and having the patient complete any paperwork associated with the visit. ---Collect any necessary payments and process accordingly. Facilitate patient flow by notifying the provider of patient’s arrival, delays, or backlogs.

-Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.

-Schedules any services or procedures as needed.

-Obtains/retrieves referrals/authorizations/eligibility verification that may be required.

-Keeps office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.

-Ensures HIPAA guidelines are always followed.

-Provides additional coverage for night hours and weekend, as needed.

- Regularly required to communicate with patients, staff, and medical providers.

- Excellent communication and analytical skills.

- Attention to detail/Ability to meet deadline

- Self-directed and self-motivated. Able to multi-task.

- Professional phone etiquette.

Work Location: In person