Relationship Banker/SR - Village Blvd * some Saturdays required *

Job Type Regular Language Fluency English (Required) Work Shift 1st shift (United States of America) Responsibilities Exercises advanced proficiency with routine client maintenance requests, problem resolution, and advanced sales functions regarding deposit, credit, convenience, and other product and service lines. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding, and retaining relationships. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines. Commits to advancing individual knowledge of sales techniques and product knowledge by attending sales, service, and product knowledge meetings, training classes, and web-based learning. Advises on consumer lending options and takes loan applications. Adheres to internal controls, operational procedures, and risk management policies; stays informed of all changes in policies and procedures to ensure compliance with current guidelines. Ensures a consistent client service experience by engaging clients with a smiling, courteous conversation while conducting transactions and uncovering needs, which may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. Required Qualifications High school diploma or equivalent education. Two years of client sales and service experience. Experience with sourcing and prospecting for new clients and client relationship building. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects. Demonstrated proficiency in basic computer applications such as Microsoft Office. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transfer registration and applicable NMLS background check. Ability to multi‑task under time constraints. Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes. Ability to work weekends and/or extended hours; occasional travel and overnights may be included. Preferred Qualifications Associate’s degree or higher. Demonstrated ability to handle multiple priorities under time constraints. Excellent verbal and written communication skills. Ability to respond in a professional manner with a high level of service quality. Experience with discussing, recommending, and selling various deposit, credit, and retirement products to consumer and small business clients. Demonstrated ability in meeting or exceeding sales goals. General understanding of bank operations, policies, and procedures. Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work. EEO Statement Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. IER Right to Work. #J-18808-Ljbffr Truist