Microsoft 365 Support admin

Microsoft 365 Support adminJob#: 3053916Job Description:Microsoft 365 Support adminLocation: Phoenix, Arizona (Remote)Role OverviewWe are seeking a Microsoft 365 Support Administrator to provide essential support for our Microsoft 365 environment. This role involves managing and troubleshooting various services within the Microsoft ecosystem, including Teams, SharePoint Online, OneDrive, and the Power Platform. The position requires a focus on administrative and support assistance to ensure the smooth operation of these critical business tools.Key ResponsibilitiesProvide support for Microsoft Teams, SharePoint Online, OneDrive, Microsoft 365 applications, and tenant-level service issues, including Microsoft support escalations.Offer administrative and support assistance for the Power Platform, including Power Apps, Power Automate, Copilot Studio, environments, connectors, permissions, and governed citizen-development solutions.Support Exchange Online and hybrid Exchange environments, including shared mailboxes, mail flow, distribution services, Outlook issues, and related email-security integrations. This responsibility is available only to a U.S. person who can meet export compliance requirements.Troubleshoot supported collaboration and productivity services, such as digital signage and approved collaboration tools with their integrations.Support assigned IIS-hosted or custom applications, performing break/fix work, routine maintenance, deployment assistance, and coordination with application owners.Assist with supported eDiscovery, legal-hold, retention, and Microsoft Purview operational issues following approved procedures.Required QualificationsTechnical Skills: Experience with Microsoft 365 administration, including Teams, SharePoint Online, and OneDrive. Proficiency in providing administrative support for the Power Platform (Power Apps, Power Automate, Copilot Studio). Knowledge of Exchange Online, hybrid Exchange, and email security integrations.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.