Employee Development Specialist

The Employee Development Specialist will create, develop, implement, and conduct training and development programs for employees. Duties/Responsibilities Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and Collections Specialists. Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees. Develops unique training programs to fulfill workers specific needs to maintain or improve job skills. Creates and/or acquires training procedure manuals, guides, and course materials. Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. Assesses training materials prepared by instructors. Evaluates program effectiveness through assessments, surveys, and feedback. Maintains knowledge of the latest trends in training and development. Prepares and implements training budget; maintains records and reports of expenses. Database management and record keeping. Maintaining employee files and HR filing system. Assist in the day to day operations of the HR department. Goal oriented – Must meet daily, weekly, and monthly goals. Performs other related duties as required. Required Skills/Abilities Excellent verbal and written communication skills. Adept with a variety of multimedia training platforms and methods. Ability to evaluate and research training options and alternatives. Ability to design and implement effective training and development. Extremely proficient with Microsoft Office Suite and related program software. Requirements Must have 3 years management experience. Training experience. Proficient in Word, Excel, PowerPoint. Great organizational skills. Call center of collection experience a plus. Benefits Health insurance Paid time off Vision insurance Schedule Monday to Friday Supplemental Pay Signing bonus Ability to commute/relocate Dallas, TX 75243: Reliably commute or planning to relocate before starting work (Required) Job Type: Full-time #J-18808-Ljbffr