Customer Success Manager - Public Sector

Brilliant PR & Marketing, one of the most respected and rapidly growing agencies focused on family-oriented brands, seeks a REMOTE Public Relations Intern, 15 hours a week to help support the agency’s growing, award-winning team. Who We Are: So what’s Brilliant all about? We are a unique PR agency, celebrating 15 years in business with over 25 team members who all work remotely across the US. We give our team the resources they need to get their work done without having to sit in a cubicle or stuffy office. From costume contests to virtual happy hours and Slack GIFs, we prioritize connecting with each other and creating a sense of community. Although we are remote, team members are expected to be available online during regular business hours, and there is occasional travel for events and trade shows. What We Do: Brilliant is in its second decade as a fully remote company and is one of the most respected agencies serving consumer lifestyle brands with a specific focus on products, brands, and services for families including baby and maternity, toys and games, tech, housewares, and food. Our Dream Team Member: Excited about the prospect of not knowing what tomorrow will bring. Enjoys crossing things off your to-do list Resourceful, committed, and deliberate Reads media, scrolls TikTok, and enjoys spotting trends. Shares in brainstorms and isn’t afraid to come up with and try new ideas. Excited about building a strong career foundation to build from post graduation. Appreciates the art of public relations and all of the (sometimes crazy!) moving parts Job Description: We have two internship sessions – Summer/Fall (July-December) and Winter/Spring (January-June) – and many interns end up staying for multiple sessions. Active interns get first pick for the following semester internship spots! This isn’t an internship to organize files, it’s the one where you are truly integrated into a team to understand how it operates and the fundamentals of a strong career in PR. With that, it is critical that interns can meet deadlines, respond to messages in a timely manner, and be proactive in communicating with their team. Potential Responsibilities Include: Learn how to identify media/influencer targets and assist your team in building lists Help your team monitor and report media, influencer, and social coverage on behalf of clients and create monthly clippings reportsContribute creative ideas to team brainstorms for client campaigns, activations and events Improve your writing skills by drafting press materials and research material Maintenance and updating of critical databases/resources/ reporting & sampling. Data entry and varied research to help with projects such as award submissions, event recommendations, planning events, and more Support the management of influencer campaigns on behalf of our clients Identify relevant influencers for promotion of our clients’ products and services Help draft initial outreach emails to potential influencers to pitch collaboration ideas and negotiate terms Provide general support to the account team as needed Use technology platforms such as Google Drive, AirTable, Google, TikTok, Instagram, Seamless, LinkedIn and more to assist your team in, research, media and influencer relations, social media, content creation, and more Requirements Include: You must be a rising sophomore, junior or senior. Previous office internship experience required in the marketing space 3.0 GPA or above Commit at least 15 hours a week during our normal office hours or 8-5 in your time zone Excellent writing skills Social media savvy Strong organizational abilities Professional demeanor and a drive to succeed Eagerness to learn and willingness to ask questions Resourceful attitude and keen attention to detail ***Prior to applying for this position, please contact your College or University Career Center and verify that you are eligible to receive College Credits for an Internship although accepting credit hours is not necessary to accept an offer. If selected, Brilliant will reimburse you $250 each month for using your personal cell phone, computer, and home internet.*** Internship Structure: Internship is split into two sessions, each lasting approximately 8 months: Spring/Summer Session:starting December 15th and ending September 1st While these are our preferred timelines, we are still flexible with potential start and end dates based on candidate availability. #J-18808-Ljbffr Brilliant