OCEAN OPERATION SPECIALIST

Job Description

Job Description

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated people who want to build a career in the dynamic and fast-growing field of global shipping and logistics. We provide a learning environment and a pathway to career success for the right individuals. We believe it is our great mission to open doors for talented people and equip them with the skills to realize their career dreams.

About Dimerco:

Dimerco Express Group integrates air and ocean freight, trade compliance, and contract logistics services to make global supply chains more effective and efficient. The majority of Dimerco’s global logistics projects connect Asia’s logistics and manufacturing hubs with each other, as well as with North America and Europe. Dimerco started as an air freight forwarder in Taiwan in 1971 and now serves customers through 150+ Dimerco offices, 80 contract logistics operations, and over 200 strategic partner agents throughout China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that's shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

Position: Ocean Operation Specialist

Location: Rosedale, New York

Qualifications:

• At least 1 year of experience in Freight Forwarding/Logistics experience in Ocean operations
• Detail oriented, Self-motivated, Exceptional problem-solving skills
• Must know how to use and organize Microsoft Word, Excel.
• Fluent in English (written and spoken)
• Exceptional listening, verbal and written skills
• Exceptional Customer Service skills (verbal and written)
• Good organizational skills and ability to learn and retain information to build core industry related skills.

Responsibilities:

• Ocean Import operations including data entry, customer service, rating, routing, customs documentation preparation
• Arrange & follow up with shipment coordination & daily communication with customers & overseas offices
• Tracking orders processed, issuing invoices for services rendered.
• Monitor shipments and ensuring deliveries are timely
• Maintain compliance of all transportation & security regulations, including customer’s policies and external government regulations
• Communicate effectively with internal departments, other regional branches and offices, and all external contacts
• Other assignments may be directed by the Management

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.