Regional Sales Manager

Overview

The Regional Sales Manager is responsible for developing and maintaining strong customer relationships, identifying new business opportunities, and providing exceptional service to clients. This role requires a self-motivated individual with strong communication skills, the ability to manage multiple priorities, and a willingness to learn and grow in a fast-paced and evolving industry.

Key Responsibilities

Customer Relationship Management

• Build and maintain long-term relationships with customers through regular communication, onsite visits, and responsive service.
• Understand customer needs and recommend appropriate products, solutions, or services.
• Address concerns or issues with professionalism, tact, and timely follow-through.

Sales & Business Development

• Identify new business opportunities within assigned territories or market segments.
• Present product features, benefits, and value propositions clearly and effectively.
• Prepare quotes, proposals, and other sales documentation with accuracy and attention to detail.
• Meet or exceed assigned sales goals and performance metrics.

Territory Management

• Plan and prioritize daily, weekly, and monthly activities to maximize efficiency and results.
• Maintain an organized schedule of customer visits, follow‑ups, and prospecting activities.
• Keep detailed records of customer interactions, opportunities, and progress.

Internal Collaboration

• Work closely, collaboratively and respectfully with internal teams—including customer service, operations, engineering, or procurement—to ensure customer needs are met.
• Communicate customer requirements, orders, and project updates accurately and promptly.
• Participate in team meetings and contribute ideas for improving processes and customer satisfaction.

Professional Development

• Stay informed about industry trends, product updates, competitive offerings, and new technologies.
• Participate in ongoing training to build product, market, and sales skill proficiency.
• Embrace an environment of continuous learning and adaptability.

Required Skills & Qualifications

• Strong work ethic with the ability to take initiative and work independently.
• Professional communication skills, with the ability to respond to different situations and customer needs with maturity, tact, and good judgment.
• Effective time management and multi-tasking skills, including the ability to prioritize tasks and manage a dynamic workload.
• Proficiency in basic math, grammar, and writing, ensuring clear communication and accurate record-keeping.
• Willingness to learn new tools, processes, and industry information, adapting quickly to change.
• Reliable problem-solving skills, with the ability to think critically and resolve issues in real time.
• Basic computer proficiency, including email, CRM systems, and common office software.

Preferred Qualifications

• 5 - 7 years successful experience in outside sales calling on customers in the Cannabis industry, preferably in New York.
• Familiarity with the company’s products or related industry.
• Experience working in a fast-paced or high-growth environment.

Work Environment & Expectations

• Regular travel within the assigned territory is required.
• Must be comfortable meeting with customers in person, attending industry events, and representing the company professionally.
• Occasional evening or weekend work may be required for customer needs or trade events.