Chick-fil-A Training Director

Job Description

Job Description

Company: Chick-fil-A Gurnee

• Operator, Lamarr Lark, has been with Chick-fil-A for 10+ years
  
• Lamarr, the Operator, cares deeply about his team and the community
  
• Chick-fil-A Gurnee is a high-volume restaurant and consistently is known for its results
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance
  
• Paid Vacation
  
• 401k Match
  
• Uniform Allowance
  
• Cell Phone Allowance
  
• Tuition Reimbursement
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are looking for an enthusiastic Training Director to join our team at Chick-fil-A Gurnee . Having a management professional is an integral part to our success. You will ensure that our team is properly trained in all areas of the restaurant, lead our Team Members to excellence by setting high standards, and teach our values to promote a positive culture. Your contribution will be essential to having a successful restaurant operation and maintaining our positive work culture.

Your Impact

• Delivering operational excellence, working in strategic areas of the business, both BOH and FOH, to identify training needs
  
• Creating training initiatives based on identified restaurant needs, new product and system rollouts
  
• Developing aspiring leaders, provide a clear growth path for team members to grow through all tiers of leadership
  
• Developing a team of trainers, creating an inspiring vision, coaching and holding people accountable to training objectives
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• Increase overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
  

Background Profile

• 5 years of leadership / training experience (required)
  
• Previous Corporate Training experience and/or proven ability to implement training plans in a past role (required)
  
• Previous Chick-fil-A experience (highly preferred)
  
• Bachelor's Degree (preferred)
  
• Hospitality experience (preferred)
  
• Passion for Chick-fil-A's values
  

Apply now and you will be contacted ASAP .