Senior P&O Business Partner

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location:1300 N Arlington Heights Rd, Suite 200 | Itasca

Division: Air & Sea
Job Posting Title: Senior P&O Business Partner
Time Type: Full Time

Summary

At DSV Air & Sea, the Senior P&O (HR) Business Partner serves as both a strategic and hands-on partner to operations leadership, supporting a fast-paced operational environment. This role manages the full employee life cycle - from onboarding to offboarding - to ensure a seamless and positive employment experience. The Senior P&O Business Partner acts as a trusted advisor and resource to both employees and management, supporting employee relations, engagement, retention, talent and performance management, compliance, and talent acquisition. The position promotes a high-performance culture and fosters a positive, respectful workplace while providing practical guidance to leaders and a visible, approachable resource for employees.

Duties & Responsibilities

• Oversees the entire employee lifecycle from onboarding to offboarding, ensuring a seamless employment experience at each stage including but not limited to:
  • Talent Management : Lead talent assessment and development initiatives, identify high-potential employees, and work with managers on succession planning and career paths. Act as a thought partner in organizational design and talent development initiatives, ensuring the right talent is in place for key roles.
  • Performance Management : Provide support and training to managers on best practices for managing and assessing performance, holding feedback discussions, and addressing performance issues constructively and effectively.
  • Employee Engagement and Retention : Lead initiatives to foster a positive employee experience, supporting efforts to improve engagement, retention, and overall workplace satisfaction.
  • Employee Relations : Serve as a primary point of contact for employee relations issues, conducting investigations as needed and offering guidance to managers on handling conflict resolution, disciplinary actions, and employee concerns in alignment with company policies and best practices.
  • Compliance : Support in reviewing, interpreting, administering, and ensuring compliance with federal, state, and local employment laws, and company policies and procedures.
  • Recruiting & Onboarding : Support recruiting and onboarding efforts in partnership with our Talent Acquisition team for hourly operations, professional, and leadership roles.
• Actively participates in cross-functional P&O projects, contributing expertise and insights to enhance project outcomes. Collaborates with P&O team members and key stakeholders to design, implement, and improve P&O initiatives, ensuring alignment with organizational goals.
• Leverages P&O tools and resources to coach managers on performance, development, conflict resolution, team dynamics, and more. Stays up to date on new tools, recommending them to strengthen leadership and support a positive, high-performance culture.
• Supports the design, implementation, interpretation, and administration of employee programs, projects, tasks, and initiatives that align with company goals and objectives. Responsibilities include, but are not limited to, Equal Employment Opportunity, Affirmative Action compliance, administering compensation, recognition, training programs, and other key P&O initiatives.
• Engages in project planning, execution, and evaluation, bringing innovative ideas and solutions to drive project success and support P&O best practices across the organization.
• Acts as a proactive strategic advisor to align P&O programs with business goals, ensuring effective communication, smooth execution, and maximum impact. Collaborates closely with business leaders to implement key P&O initiatives, including wellness programs, merit and compensation reviews, talent and succession planning, open enrollment, and other yearly and/or key P&O activities.
• Collaborates with other P&O functions and stakeholders to improve processes, resolve data-related issues, and support data-driven decision-making across the organization.
• Ensures accurate and timely entry, maintenance, and auditing of employee data in the HRIS system (SAP SuccessFactors), including new hires, promotions, terminations, transfers, and other job changes. Regularly reviews data for quality and consistency, identifying and correcting discrepancies to maintain high data integrity.
• Other duties and projects as assigned.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; or equivalent combination of education and experience.
• 5+ years of demonstrated HR Partner experience required; 7+ years preferred. Experience in Logistics, Freight Forwarding, or Supply Chain industries preferred.
• Strong knowledge of employment law and HR best practices required.
• Proven experience handling complex employee relations issues and concerns, including investigations, conflict resolution, and corrective action.
• Demonstrated experience supporting multi-state operations.

• PHR, SHRM-CP, SPHR, SHRM-SCP certification a plus.
• Demonstrated proficiency in Microsoft Office (Word, Excel, Powerpoint) and HRIS systems (e.g., SuccessFactors, ADP, or similar).

Skills & Competencies

• Solid working knowledge of Human Resources principles, with strong skills in management, problem-solving, conflict resolution, consulting, decision-making, financial analysis, data analysis, and influence.
• Demonstrates a strong commitment to continuous learning, ownership, and personal growth, proactively seeking opportunities to expand knowledge of HR practices, industry trends, and best practices to better support employees and drive organizational success.
• Drives continuous improvement by identifying and implementing HR process enhancements.
• Excellent verbal and written communication skills
• Strong interpersonal communication and customer service skills with the ability to motivate others.
• Ability to work independently and collaboratively as part of a team, demonstrating enthusiasm, initiative, and creativity.
• Strong attention to detail.
• Ability to work under pressure and prioritize work activities.
• Ability to maintain a high level of confidentiality and handle sensitive situations with compassion and dignity.
• Must be able to deal with ambiguity, cope with change, and flexible with shifting priorities.

Physical Demands

This position requires extended periods of sitting while working at a computer, reviewing reports, conducting virtual meetings, and maintaining employee data in HR systems. The role also involves regular standing, walking, and moving between conference rooms and office areas during meetings, employee discussions, and training sessions. Frequent communication via phone, video conferencing, and in-person conversations is required. The employee must be able to travel periodically to other company office locations, which may include travel by automobile or commercial air travel, and may occasionally lift or carry materials such as files, a laptop, or training materials up to approximately 15–20 pounds.

Work Environment

The Senior P&O (HR) Business Partner primarily works in a professional office environment five (5) days per week, supporting leadership and employees across multiple locations. The role requires periodic travel to company office locations for meetings, employee relations matters, training sessions, and business initiatives, including travel by car and occasional air travel. The work environment is fast-paced and deadline-driven, requiring frequent interaction with employees and leaders and the ability to manage multiple priorities and sensitive situations. Work hours may occasionally extend beyond normal business hours to support business needs, time-sensitive employee relations matters, or critical organizational initiatives.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, consistent with applicable law.

For this position, the expected base pay range is $86,688 – $108,360 annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on aiapply.co. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.