Accounts ReceivableCollections Specialist

Job Summary We are seeking a Full‑Time, on‑site, experienced Accounts Receivable/Collections Specialist to join our team. In this role, you will manage a portfolio of accounts and maintain accurate, timely collections of outstanding receivables while building strong relationships with customers. Benefits Dental insurance Free food & snacks Health insurance Vision insurance Competitive compensation Vacation accrual, Paid Holidays, Health benefits 401(k) Professional development Casual Atmosphere Team Building Events: Off‑site retreats, team lunches, and social gatherings Preferred Qualifications Billing experience Accounting background Collections experience Key Responsibilities Maintain accurate records in QuickBooks Online Create financial reports and perform analysis Provide customer service for resolving client discrepancies and collecting on past‑due business‑to‑business accounts Manage and complete accounts receivable activities Assist customers in understanding their invoice, resolve any discrepancies, and answer questions needed to obtain payment Maintain excellent communications and customer service Maintain tax, insurance, and compliance requirements Maintain vendors, resources, and subcontractors Necessary Experience A minimum two years of A/R, collections or accounting Superb customer service, administrative, and verbal and written communication skills 2+ years of experience with QuickBooks Online (most recent versions) Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Very self‑motivated and goal‑oriented Ability to multi‑task Water, Fire, and Mold Restoration or construction industry experience is helpful but not required Capability to work in a fast‑paced, team‑oriented office environment Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software, including Xactimate and proprietary software Ability to successfully complete a background check, subject to applicable law Position Requirements High school diploma/GED (preferred) Must be knowledgeable in Microsoft Office Attention to detail and problem‑solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multitask Additional Information Skills/Physical Demands/Competencies: This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. L&P Group Inc is an equal opportunity employer. We are committed to providing a respectful workplace and do not tolerate any discrimination or harassment based on race, color, religion, gender, age, disability, sexual orientation or veteran status. Compensation: $25.00 - $30.00 per hour #J-18808-Ljbffr SERVPRO of Woodcrest/El Cerrito/Lake Mathews