Family Support Specialist

Job Description

Job Description

Help to Home is looking for a Family Support Specialist! Are you looking to change lives and to be a part of an awesome team? Help to Home is an Equal Opportunity Employer.

 

Position Title : Family Support Specialist

Reports To : Chief Operating Officer

Location : Hope Village Bradenton, Florida

Department : Client Relations

 

Mission : Help to Home supports families at risk of homelessness, providing temporary housing, life skills, and resources to break the cycle of poverty.

 

Position Summary : The Family Support Specialist works with families facing housing instability, helping them develop comprehensive plans for achieving stability and self-sufficiency. You will guide clients through a structured program that includes budgeting, financial literacy, life skills, and behavioral coaching, all while ensuring program compliance and fostering long-term success.

 

Key Responsibilities :

● Interview and assess clients for program eligibility, referring to other services as needed.

● Develop personalized short- and long-term goals for each client, guiding them to achieve progress.

● Provide case management, coaching, and mentorship, ensuring clients are supported in their growth

and behavior modification.

● Coordinate workshops on financial literacy, life management, and coordinate events.

● Maintain accurate case records and track client progress.

● Work closely with other service providers and community organizations to ensure holistic support.

● Prepare regular progress reports for supervisors.

● Enforce program policies, ensuring client compliance.

 

 

Qualifications :

Applicant must be willing to work evenings and an occasional weekend day.

● Passion and empathy for helping families in need.

● Experience is helpful but not required in social services or case management.

● Bi-lingual is a plus but not required.

● Knowledge of social service resources and effective communication

strategies.

 

 

Skills & Abilities :

● Ability to assess client needs and develop effective, individualized plans.

● Patience and ability to deescalate stressful situations.

● Strong organizational and communication skills.

● Budgeting knowledge with ability to teach and monitor clients. Strong understanding of needs and

wants regarding necessity budgeting.

● Ability to work independently and handle multiple cases simultaneously.

 

Working Conditions :

● Work in office, client homes, and community settings.

● Flexible schedule with a commitment to client support.

 

Mental/Physical Abilities :

● Ability to meet attendance and work schedule requirements.