Office Manager / Scheduling Coordinator

Job Summary We are seeking a highly organized and proactive Office Manager/Scheduling Coordinator to oversee daily office operations, while maintaining an efficient and professional office environment. This role requires a people-oriented individual with strong computer proficiency, excellent customer service skills, and the ability to manage multiple tasks efficiently. Duties Manage daily office operations to ensure an efficient and welcoming environment Recruit, interview & onboard new caregivers, including orientation and training coordination Schedule caregivers, coordinate shifts, and handle call-offs promptly to maintain staffing levels Match caregivers with clients based on skills, availability, and client needs Supervise caregivers and provide support as needed to ensure quality care delivery Utilize CRM scheduling software and other scheduling tools to organize appointments and staff schedules effectively Maintain accurate records and documentation to ensure readiness for state audits Handle customer service inquiries professionally, addressing concerns and providing solutions Required to participate in the on-call rotation as scheduled Skills Proven experience as an Office Manager or in a similar administrative supervisory role Strong proficiency in Microsoft Office 365 (Word, Excel, Outlook) Experience with CRM systems and scheduling software is preferred Excellent customer service skills with a friendly, people-oriented approach Ability to multi-task effectively in a fast-paced environment Fast learner with the ability to adapt quickly to new systems and processes Strong organizational skills with attention to detail Ability to take initiative and work independently while collaborating with team members Effective supervision skills for overseeing caregivers and administrative staff Technical proficiency combined with problem-solving abilities to handle various office functions smoothly Previous experience in home care or home health is preferred This position offers an engaging opportunity for a motivated individual looking to contribute to a dynamic team while ensuring exceptional caregiver support and client satisfaction. Pay: $18.00 - $20.00 per hour Expected hours: 40.0 per week Benefits Health insurance Paid time off Vision insurance Work Location: In person Powered by JazzHR 1FHJaMWbEe #J-18808-Ljbffr