Customer Success Specialist
EarthCam Inc
Customer Success Specialist
EarthCam is seeking a Customer Success Specialist to manage and support assigned customer accounts. This role focuses on driving customer satisfaction, product adoption, retention, and growth within existing accounts.
The position requires proactive outreach, structured follow-up, and the ability to identify opportunities for expansion. This is not a passive support role — it requires initiative, accountability, and consistent customer engagement.
Responsibilities include:
- Managing assigned customer accounts from onboarding through renewal
- Conducting proactive outreach via phone, email, and virtual meetings
- Driving product adoption and ensuring customers are using key features
- Monitoring account health and escalating churn risks early
- Responding to customer inquiries and coordinating issue resolution
- Working closely with Sales, Technical Support, and Product teams
- Maintaining accurate CRM documentation and account records
- Following established processes and meeting team KPIs
- Supporting renewal and expansion conversations
- Participating in ongoing product and process training
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Specialist in Saddle River, NJ vacancy
$55k
...and works closely across departments to solve real problems for real users. Job Description EarthCam is seeking a Customer Success Specialist to manage and support assigned customer accounts. This role focuses on driving customer satisfaction, product adoption,...SuggestedWorldwideEarthCam
Upper Saddle River, NJ1 day ago- ...improvement retailer in Paramus, NJ is seeking a dedicated Pro Customer Service/Sales associate. This role involves delivering top-notch... ...requires collaboration within the team to ensure customer success and uphold store goals. Bilingual skills may be a plus. Join a...SuggestedFor contractors
- ...Customer Logistics Specialist Location: Paterson, NJ (REQUIRED TO BE ONSITE) Department: Logistics Reports To: Logistics Manager Join... ...impacts our reputation for reliability and our customers’ success. Your Impact: Key Responsibilities Customer Success...SuggestedFull timeWork at office
Kontos Foods Inc
Paterson, NJ2 days ago $21 per hour
...users. Job Description EarthCam is seeking an entry level Customer Service Representative to join our Client Services team. This... ...Willingness to collaborate across departments to support customer success Benefits What We Offer At EarthCam, we believe great...SuggestedWorldwideEarthCam
Upper Saddle River, NJa month ago$70k - $95k
...drive, Fullpath is the place for you! We are looking for a Customer Onboarding Specialist to join our awesome Onboarding Team. You will play a key... ...(via video calls, calls, emails and chat) Handling the successful and smooth transfer of your customers to their dedicated...Suggested- ...Vision insurance Role Description As insurance sales representative for team, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...Relocation package
Carlos J Capellan Insurance Agency, Inc.
Ridgewood, NJ3 days ago - ...Insurance Sales RepresentativeAs insurance sales representative for team, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments...For contractorsRelocation package
Carlos Capellan - State Farm Agent
Ridgewood, NJ1 day ago $45k - $75k
...Role Description As an insurance sales representative for the team, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You...For contractorsRelocation packageState Farm Agent
Ridgewood, NJ4 days ago- ...DESCRIPTION: As an Account Representative for Matt Collier - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...Work at officeRemote workFlexible hours
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...For contractorsWork experience placementAfternoon shift
The Sherwin-Williams Company
Hillsdale, NJ2 days ago - ...ShopRite of Hillsdale in New Jersey is seeking a Grocery Clerk to deliver a great customer experience by pricing, stocking and rotating merchandise, and maintaining a neat, visually appealing department. The role requires standing for long shifts, lifting up to 60 lbs...Shift work
- ...DESCRIPTION: As an Account Associate for Matt Collier - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments...Work at officeRemote workFlexible hours
- ...& proofread support of the various proposal documents Maintain the CRM system to ensure that records are kept up to date with customers contact details and contact history Answer incoming calls and emails and route qualified opportunities to the appropriate sales...Work at office
- Membership Sales Consultant Fitometry Health Club is seeking a motivated, personable, and results-driven Membership Sales Consultant to join our team. We are a premium fitness club focused on helping members achieve better outcomes through personalized guidance, fitness...
Fitometry Health Club
Ridgewood, NJ2 days ago $47.3k - $57.8k
...Associate -Japanese Bilingual Sales Associate is to establish, maintain, and develop business, social, and civic relations with customers. Success in this position is measured by having a deep understanding of the sales process and dynamics, and superb interpersonal...$60k - $70k
Orlando Food Sales Inc. (OFS) is seeking a highly organized, service-focused Customer Experience Specialist to support the full customer journey across customer service, order management, e-commerce support, inbound inquiries, and brand communications. As a key front-line...Work at office$40k - $60k
...Representative As an account representative for Noah Khaja State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments...For contractorsNoah Khaja - State Farm Agent
Montvale, NJ1 day ago$39k
...career. ROLE DESCRIPTION: As a Team Member for Courtney Bryan State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...For contractorsWork at officeMonday to FridayFlexible hoursState Farm
Blauvelt, NY4 days ago$22 - $24 per hour
...Job Description Job Description Customer Service & Logistics Specialist (Dispatch & Account Mgmt) Bilingual (English / Spanish) Location:... ...goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff....Full timeTemporary workWork at officeMonday to FridayPrideStaff - Morristown-Parsippany, NJ
Waldwick, NJ8 days ago- ...point of contact for an assigned portfolio of managed services Customers. This role is responsible for building strong customer relationships... ...~2+ years of experience in account management, customer success, inside sales, or client services. ~ Managed Services Provider...Contract workWork at office
Omega Systems
Elmwood Park, NJ15 hours ago - Overview Join our team as a rotating-shift, full-time, Receptionist in Paramus, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources...Full timeWork at officeRotating shift
Ardent Health
Westwood, NJ4 days ago - ...our team! As the receptionist/concierge for our busy salon, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their salon...Hourly pay
ALLENDALE HAIR CONSULTANTS LLC
Allendale, NJ2 days ago - ...and tracking sales and marketing activities, and championing customer service in adherence to the Quality Management System. ESSENTIAL... .... QUALIFICATIONS To perform this job description successfully, an individual must be able to perform each essential duty satisfactorily...Full time
Triangle Manufacturing
Upper Saddle River, NJa month ago - MORTGAGE ACCOUNT EXECUTIVE / SALES COORDINATOR Nationwide Equities Corporation | Park Ridge, NJ Nationwide Equities Corporation is expanding our Reverse Mortgage Wholesale Division and looking for an experienced mortgage professional who knows how to build relationships...Full timeRelocation package
Nationwide Equities Corporation
Park Ridge, NJ2 days ago - ...About the Role We are looking for a friendly, dependable Remote Customer Success Associate to support clients virtually as they review and select benefit options that fit their individual needs. In this role, you’ll communicate with clients through phone, video, and...Remote jobFull timeWork at office
McQuade Organization
Paterson, NJ1 day ago - ...preferred 1-2 years of experience in office management preferred Prior experience handling office responsibilities, experience in customer service, or related field Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling...Full timeTemporary workWork at office
- Walgreens in Ridgewood, NJ is seeking a Pharmacy Customer Experience Associate to assist pharmacists, handle checkout duties, and maintain a welcoming store environment. You will engage customers, process prescriptions under supervision, and support inventory and merchandising...
- ...15 counties. Our aim is to provide great service to all of our customers from the convenience store owner to our big chain operators, restaurants... ...ll always be family. For this reason, we are committed to your success, coaching and development. Our business is growing and we...Hourly payFull timeWork at officeFlexible hoursAfternoon shift
Manhattan Beer Distributors
Ridgewood, NJmore than 2 months ago $18.25 per hour
...bmctotalcare.com. Job Description The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and...Hourly payWork at officeLocal areaFlexible hoursSummit Healthcare Regional Medical Center
Ramsey, NJ2 days ago- Medical Receptionist FT Ridgewood Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a ...Full timeWork at officeShift work
Englewood Hospital and Medical Center
Ridgewood, NJ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Specialist. Be the first to apply!
Related searches
- full time remote customer service representative Saddle River, NJ
- customer Saddle River, NJ
- entry level member service representative
- walgreens customer service associate
- japanese speaking customer service representative
- influencer relations assistant
- amazon customer service representative
- inside customer service representative
- customer service rep remote
- airport customer service agent