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AR Supervisor

Full-time

Drata

What you’ll do:
  • Lead and mentor the offshore AR team, overseeing day-to-day activities related to cash applications, invoicing, and collections to ensure timely, accurate processing

  • Serve as the primary point of escalation for complex customer billing inquiries, dunning issues, and account restructures

  • Own the end-to-end cash application lifecycle for direct bill and Amazon Web Services (AWS) customers

  • Drive the collections process, including collaborating with outside agencies and maintaining proactive visibility into receivables cash forecasting

  • Manage sales tax and VAT compliance to ensure accurate global invoicing

  • Manage the dunning process which includes revocation and restoration of accounts
    Own the resolution of complex billing inquiries and serve as the escalation point for the team

  • Reconciliation and correction of open invoices between AWS and NetSuite

  • Partner cross-functionally with the Deal Desk and Revenue Recognition teams to manage contract amendments and changes, ensuring accounting alignment

  • Track and record bad debt/allowance for doubtful accounts for non-paying customers

  • Identify bottlenecks and drive process improvement efforts to streamline financial operations and reduce manual transactional work

  • Serve as a key contributor to system implementations related to billing, ensuring seamless integration and adoption

  • General Ledger responsibilities including cash entries, reconciliations, and the correction of invoice discrepancies between AWS , Salesforce , and NetSuite

  • Cross training with Accounts Payable Supervisor for backup support

  • Other duties and ad-hoc projects as required

What you’ll bring:

  • 7+ years of high volume accounts receivable experience

  • Experience working in a scaling SaaS startup environment experience preferred

  • NetSuite experience required

  • Salesforce experience required

  • Zone billing experience required

  • Stripe experience required

  • Ramp experience preferred

  • High proficiency in Excel (e.g., vlookups, sumifs, pivot tables)

  • Comprehensive knowledge of U.S. GAAP

  • Detail-oriented

  • Strong interpersonal skills — including written and oral communication skills

  • An ability to multitask and manage multiple projects - work prioritization, planning and task delegation

  • Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level

  • Must be a self-starter who excels at multitasking and thrives in a fast-paced environment

Vacancy posted a month ago
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