Benefits Coordinator

Benefits Coordinator

The Benefits Coordinator provides critical operational support to the HR department, ensuring the accurate processing of staff benefits and support for organization-wide benefits, payroll, and other HR processes. This role balances diligent data management with employee care, serving as the first line of contact for staff inquiries regarding all benefits. The ideal candidate will combine meticulous attention to detail with a heart for service, helping maintain administrative excellence in support of our church and school ministries.

Candidate requirements:

• Benefits & Open Enrollment Administration: Oversee the full lifecycle of group health, dental, vision, life, disability, and retirement plans, including day-to-day enrollments, terminations, and qualifying life events within the HRIS portal (e.g., Paylocity). Coordinate the annual open enrollment process by developing staff communication materials, auditing selections, and managing broker/carrier relationships.
• Data Integrity & Carrier Feeds: Monitor Electronic Data Interchange (EDI) file transmissions to insurance carriers to ensure data accuracy. Regularly review and reconcile monthly carrier invoices against active employee files to guarantee precise financial reporting, COBRA administration, and accounting allocations.
• Payroll & Timekeeping Assistance: Support multi-departmental payroll processing by collecting, verifying, and inputting adjustments when needed. Assist in the audit of digital timesheets for non-exempt staff, reconciling missing punches and time-off requests with supervisors prior to processing deadlines.
• Employee Care, Leave, & Navigation Support: Act as the primary administrative touchpoint for staff navigating insurance claims, retirement changes, and leave-of-absence requests (including FMLA tracking), delivering high-touch customer service with empathy, clarity, and strict confidentiality.
• Regulatory Compliance & Reporting: Assist HR leadership in compiling audit data for mandatory state and federal reporting, including ACA compliance, workers' compensation audits, and internal policy metrics, while ensuring adherence to employment laws.
• HR Support: Assist in the maintenance of secure, compliant employee records and HR documentation. Assist with HR workflows when needed, support the enforcement of organizational policies, and execute special operational projects as assigned.

Requirements:

• Education & Experience: Minimum of 23 years of experience in benefits administration, HR, payroll processing or accounting required. An Associate's or Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field is preferred. Previous experience within a non-profit, faith-based, or educational multi-entity environment is a plus.
• Technical & Platform Proficiency: Advanced proficiency in Microsoft Office and Google Workspace. Proven experience utilizing integrated HRIS and payroll platforms (Paylocity experience preferred) to track benefits, manage time-and-attendance data, and methodically troubleshoot system discrepancies or Electronic Data Interchange (EDI) transmission errors.
• Operational Knowledge: Strong numerical aptitude with working knowledge of employment regulations, benefits administration (including FMLA/COBRA), and specialized payroll structures (such as clergy-specific regulations).
• Execution & Workflow Management: Exceptional organizational skills with a demonstrated ability to independently prioritize daily tasks, adapt to rigid payroll processing timelines, and maintain strict accuracy under deadline pressure.
• Communication & Discretion: Advanced written and verbal communication skills with a proven ability to explain complex administrative processes in clear, step-by-step guidance. Must maintain absolute confidentiality and professionalism when handling sensitive financial, personnel, and medical data.
• Relational Alignment: A patient, service-oriented approach to employee care. Proven ability to interface effectively and cultivate cooperative relationships across a diverse multi-entity landscape, including pastors, school directors, operating support staff, church members, and the community.

Church Membership & Lifestyle Expectations:

• Must give testimony and evidence of a personal relationship with Jesus Christ and sense the call of God to a serving ministry.
• Demonstrate a consistent Christian lifestyle as referenced by the Mission, Statement of Faith, and Leadership Guidelines of Indian Rocks.
• Must be an active member of Indian Rocks as defined by regular attendance in worship services, regular attendance/involvement in an Indian Rocks Connection Group or Small Group, commitment to systematic stewardship, and faithful in tithing.