Commercial Roofing Service Manager

Join Superior Services as our Service Manager earning up to $100k annually ! Lead the service team maintaining and repairing commercial flat roofing systems across Michigan, guide field technicians, solve problems before they grow, and keep every client’s roof—and peace of mind—secure. We’re looking for a leader who blends professionalism with a touch of humor, delivers honest value, and inspires the team to do what’s right, every day. If precision, strategic thinking, and customer trust drive you, this is the role where you can make a real impact. Position Overview Compensation Earn $80k - $100k Annually! Hours Full-Time Monday - Friday On-Call Incentive Structure Based on Sales Generated by the Team Upselling! Company Cell or iPad Provided! Company Truck Provided! Health Insurance Vision Insurance Life Insurance Paid Time Off 401(k) Retirement Plan Health Savings Account Leadership Training and Growth Opportunities Quarterly Meeting & Annual Meeting Company Events Position Requirements Minimum 5 years of experience in commercial flat roofing preferred. Proven leadership or management experience in service, field operations, or project management. Strong communication, problem-solving, and customer service skills. Ability to diagnose roofing issues and identify opportunities for preventive maintenance and long-term value. Tech-savvy with experience using service tracking or project management software. Valid driver’s license and clean driving record. Position Responsibilities Lead & Support the Team: Supervise and mentor service technicians to ensure safe, efficient, and high-quality work. Deliver Exceptional Customer Experience: Build long-term trust with clients through clear communication, timely service, and dependable follow-through. Promote a Proactive Service Mindset: Encourage your team to look for ways to extend roof life and reduce customer risk—offering meaningful recommendations that add value. Ensure Quality & Accountability: Review reports, photos, and estimates to ensure accuracy and adherence to Superior’s standards. Manage Workflow: Schedule and prioritize service calls, dispatch crews efficiently, and monitor progress to meet goals and deadlines. Drive Improvement: Identify opportunities for process, safety, and performance enhancement across the service department. Live Our Core Values: Model integrity, teamwork, and dependability in every interaction—with your team, customers, and community. Company Overview Culture: We foster a team where professionalism meets camaraderie, and hard work is always paired with a touch of humor. Our people thrive when collaboration is encouraged and every contribution is recognized. We hunt for solutions together, celebrate wins, and support each other through challenges. Focus Service: Excellence in roofing service is at the heart of everything we do. We take pride in proactively maintaining and repairing commercial roofs to protect our clients’ investments. Every project is approached with precision, accountability, and a commitment to delivering honest, long-term value. Learning Opportunities: Growth and expertise go hand in hand here. Our team is encouraged to sharpen their skills, share knowledge, and tackle challenges with guidance from seasoned experts. We invest in your professional development so you can lead with confidence and innovate with purpose. Standards: Integrity and quality define our work. We hold ourselves to the highest standards in safety, craftsmanship, and client service. Doing what’s right—every time—ensures our clients trust us to protect what matters most. Working Conditions Premium Workplace: We create an environment where top talent thrives, with clear paths for advancement and leadership. Every day brings meaningful work, support from teammates, and the satisfaction of knowing your efforts safeguard businesses across the region. Excellence isn’t just expected—it’s celebrated. As your trusted commercial roofing contractor, we're here to solve your roofing needs all year long, even during the winter months. #J-18808-Ljbffr Superior Services RSH Inc.