Business Development Representative

The Business Development Account Representative is responsible for developing and maintaining customer relationships, generating new business opportunities, and selling Sterling Multi-Chem products and services to achieve revenue, profitability, and market growth objectives.

This position uses industry knowledge, technical understanding, and strong customer relationships to identify customer needs and match those needs with the Company's technical, commercial, and operational capabilities. The Business Development Account Representative develops a clear understanding of customers' business objectives, technical challenges, operational requirements, and key business drivers to effectively position Sterling Multi-Chem solutions.

The role is responsible for calling on both assigned and prospective accounts, developing new business, expanding existing customer relationships, and supporting the Company's overall business development strategy. The position typically supports a revenue scope ranging from approximately $5 million to $50 million .

Essential Duties and Responsibilities

• Develop and maintain strong relationships with existing and prospective customers.
• Identify, pursue, and develop new business opportunities within assigned markets, territories, or accounts.
• Promote and sell Sterling Multi-Chem products, services, and technical solutions to new and existing customers.
• Develop a thorough understanding of customer operations, business objectives, technical challenges, and purchasing drivers.
• Match customer needs with the Company's technical, commercial, and operational capabilities.
• Conduct customer meetings, technical sales presentations, product discussions, and business reviews.
• Work closely with technical, operations, laboratory, supply chain, and other internal teams to develop solutions that meet customer requirements.
• Identify opportunities to increase product and service penetration within existing customer accounts.
• Develop and maintain a pipeline of prospective customers and business opportunities.
• Participate in the development of proposals, bids, pricing strategies, and other commercial opportunities.
• Support negotiations and assist with establishing commercially sound customer agreements.
• Monitor customer satisfaction and work with internal teams to resolve service, product, or operational concerns.
• Maintain awareness of market conditions, customer activity, competitive products, and industry trends.
• Provide customer and market intelligence to leadership to support commercial and strategic decision-making.
• Develop sales forecasts, account plans, and business development strategies for assigned areas.
• Participate actively in the Company's business planning and forecasting processes.
• Track sales activity, opportunities, customer interactions, and account performance using applicable Company systems.
• Represent Sterling Multi-Chem professionally at customer meetings, industry events, trade shows, and other business development activities.
• Perform other duties and responsibilities as assigned.

Education and Experience

• Bachelor's degree in Business Administration, Marketing, Engineering, Chemistry, or a related discipline required.
• 3–8 years of related sales, business development, account management, or technical sales experience required.
• Experience within the specialty chemical, oil and gas, energy, industrial, or related technical industry preferred.
• Experience developing customer relationships and generating new business opportunities strongly preferred.

Knowledge, Skills and Abilities

• Strong business development and relationship-building skills.
• Strong sales and customer service orientation.
• Ability to identify customer needs and translate those needs into appropriate technical and commercial solutions.
• Working knowledge of sales strategies, pricing, profitability, and account management.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to communicate effectively with technical, operational, commercial, and executive-level stakeholders.
• Strong negotiation and problem-solving skills.
• Ability to develop and maintain effective working relationships with customers and internal teams.
• Ability to manage multiple accounts and business opportunities simultaneously.
• Self-motivated with the ability to work independently under broad direction.
• Strong organizational and time-management skills.
• Ability to analyze market and customer information to identify business opportunities.
• Proficiency with Microsoft Office and applicable CRM and business systems.

Travel and Working Conditions

• Regular travel to customer locations, Company facilities, field locations, and industry events may be required.
• May be required to work in or visit industrial, manufacturing, laboratory, and oil and gas operating environments.
• Must comply with all Company and customer health, safety, security, and environmental requirements.

Locations where reps needed: Baton Rouge LA, Corpus Christi TX, Houston TX, Lake Charles LA