Tenant Coordinator

Our story is simple: we’re a real estate company focused on epicenters of innovation for media and tech. That was our Chairman and CEO Victor Coleman’s vision when he founded the company in 2006. He began building a seasoned team, purchased two Hollywood studio lots, and dramatically expanded our California office footprint by taking the company public in 2010. Today, from our Los Angeles headquarters, to Silicon Valley, to San Francisco, to Seattle, to Vancouver and beyond, we own, transform, build and operate marquee office and studio properties. Fortune 500, premier growth companies and groundbreaking start-ups, with an emphasis on those in the media and tech industries, call these properties home. Our expertise and our industry relationships enable us to access markets and assets ahead of the curve. We concentrate on where the talent is and wants to be—just like our tenants and clients. We work closely with them to find and create the perfect environment, and to provide the services that enable their employees to thrive. We build, we create value and we’re always looking towards what’s next. Job Summary: The Tenant Coordinator serves as a key point of contact for tenants, vendors, and visitors and manages many aspects of day-to-day office operations. From responding to tenant requests to handling building access, this role requires a customer-focused team player who can keep many important details organized in a fast-paced, dynamic environment. What You'll Do: Act as the first point of contact with tenants for communications from the Property Management team including but not limited to tenant memos, emergency communications, rent statements, newsletters and invitations to events. Oversee the tenant work order system collaborating with team members to ensure customer service goals are achieved. Participate in customer service initiatives such as First Hour Focus. Act as the liaison with vendors as designated by supervisor including but not limited to janitorial request logs, vacancy reports and security shift briefings. Support the property team in key operational processes such as the annual budget, quarterly reports, access card management, tenant surveys, and the Operational Audit. Maintain lease and building files, property contact lists, emergency contact information, building permits, purchase order log and Certificates of Insurance for tenants and vendors. Prepare accounts payable invoices for approval and process all aspects of tenant billings. Manage AP inquiries and past due issues from vendors. Assist the Property Management team with the tenant move-in/move-out process including signage, vendor and/or tenant access, and tenant welcome packages. Support the Property and Engineering teams by drafting contracts and purchase orders for capital and routine maintenance projects. Sort and distribute mail, oversee office appearance, order and maintain office supply inventory. Miscellaneous duties as assigned. What You'll Need: Experience in residential or commercial real estate preferred. 2+ years of administrative experience in a corporate environment. Bachelor’s Degree preferred. Strong proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication and interpersonal skills. Ability to multitask and prioritize in an extremely fast-paced environment. Detail-oriented with strong follow-up skills. Professional and personable with excellent customer service skills. Ability to work independently and effectively collaborate. Ability to work under pressure and manage competing priorities while staying focused and meeting deadlines without sacrificing accuracy. Hudson Pacific Properties is proud to be an Equal Opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, national origin, age, disability, medical condition, marital status, sexual orientation, genetic information, protected veteran status, or any other basis protected by applicable law, including federal, state, and local fair chance laws. Employment is contingent upon completion of applicable screenings in accordance with local laws. The company uses E-Verify to confirm the identity and employment eligibility of all new hires. If you require a reasonable accommodation during the application or hiring process, please notify us at View email address on click.appcast.io so we can support you throughout the recruitment experience.