Admissions & Enrollment Coordinator

Responsible for driving enrollment growth for eMerge Career Collaborative, a post-secondary training program designed for learners with disabilities. This role manages the full admissions cycle: outreach and recruitment, applicant assessment, eligibility screening, and completion of admission documentation. The Admissions & Enrollment Coordinator serves as the first point of contact for prospective students, families, referral partners, and community agencies, and plays a critical role in ensuring learners are matched to a program that supports their success.

• Develop and execute a recruitment strategy to meet quarterly and annual enrollment targets.
• Represent eMerge Career Collaborative at community events, high school transition fairs, vocational rehabilitation meetings, and disability service provider events.
• Build and maintain referral relationships with school districts, Vocational Rehabilitation (VR) counselors, group homes, case managers, and community-based organizations serving individuals with disabilities.
• Conduct informational sessions and campus tours for prospective students and families.
• Maintain a consistent pipeline of qualified leads through outbound calls, emails, and in person outreach.

• Conduct intake interviews with prospective students to determine program fit, support needs, and readiness.
• Administer or coordinate required preadmission assessments in partnership with program staff (academic, vocational, or functional assessments as applicable).
• Review documentation of disability, prior IEP/504 plans, psychological evaluations, or VR case files to confirm eligibility.
• Collaborate with program staff to identify reasonable accommodations needed for successful enrollment.
• Communicate assessment outcomes clearly to applicants and families, including next steps.

• Manage the complete admissions file for each applicant, ensuring accuracy and completeness.
• Collect and process required documents: applications, proof of disability, academic records, identification, and funding authorization (VR, private pay, scholarship, or grant).
• Ensure all documentation meets state licensure, accreditation, and funding source compliance standards.
• Maintain applicant data in the student information system (SIS) or CRM, tracking status from inquiry through enrollment.
• Prepare and submit accurate enrollment reports to the Director of Education and Workforce Development.

• Guide applicants and families through the enrollment process, answering questions about program structure, cost, funding, and expected outcomes.
• Coordinate with the Director to schedule orientation and ensure a smooth transition from admissions to program start.
• Follow up with accepted students prior to start date to reduce summer melt or pre-enrollment attrition.

• Demonstrate professionalism, reliability, patience, empathy, adaptability, and cultural sensitivity in all interactions.
• Comply with all MTC policies and procedures, including safety and emergency protocols, HIPAA, confidentiality standards, and all applicable federal, state, and local regulations.
• Focus on a people-first approach across the organization.
• Diagnose problems quickly, foresees potential issues, and delivers resolution.
• Maintain a collaborative work environment and work well with others.
• Perform additional duties as assigned.

• Bachelor's degree in Education, Human Services, Rehabilitation Counseling, Social Work, or related field, or equivalent combination of education and experience is required.
• 2 to 4 years of experience in admissions, recruitment, case management, or direct service to individuals with disabilities.
• Working knowledge of IEP, 504 plans, VR referral processes, and disability documentation standards.
• Strong interpersonal, verbal, and written communication skills.
• Relationship building and community engagement.
• Attention to detail and documentation accuracy.
• Empathy and cultural competence working with individuals with disabilities.
• Organizational skills to manage a multi-step admissions pipeline.
• Data driven approach to recruitment and reporting.
• Valid driver's license and reliable transportation for community-based recruitment activities.
• Must pass a Level II background check/fingerprinting ( and drug screening.

• Experience working directly with the disability community in an educational or vocational setting.
• Familiarity with Florida Vocational Rehabilitation referral and funding processes.
• Bilingual (English/Spanish or English/ASL) a plus.

• Rewarding opportunity to make a meaningful impact in the lives of individuals with disabilities.
• Opportunity to be part of a mission-driven organization.
• Collaborative and supportive work environment.
• Competitive benefits package.
• Professional development and growth opportunities.