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Team Assistant (Office position)

Care IV Home Health

Team Assistant

Now hiring a Team Assistant in Fayetteville, AR! Our Team Assistant's main goal is to schedule field staff nurses & therapists, assigning them patients and being the main point of contact for scheduling questions, requests, and issues.

Our Team Assistant reports to our Fayetteville Clinical Director. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p in our office. Pay depends on experience. Rotating, infrequent paid on call is required.

Duties & Responsibilities may include, but are not necessarily limited to:
  • Communicating with Intake regarding new patient referrals
  • Assigning patients to our skilled team's schedules
  • Organizing schedules by area, disciplines, times etc
  • Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.
  • Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly
  • Troubleshooting scheduling issues
  • Reassigning times and updating schedules for missed visits
  • Assisting the Director and Office Manager with other office duties as needed
  • Participating in paid rotating on-call duties (infrequent)
  • Other duties as assigned
Required experience:
  • A minimum 1 year of office experience, specifically in the healthcare / medical industry, is required
  • Previous staff scheduling experience preferred
  • Excellent computer skills are critical to this position
  • Ability to communicate effectively both verbally and in writing
  • Highly organized with excellent customer service skills and a positive attitude
  • Reliable with consistent attendance
  • Ability and willingness to participate in rotating on-call
Benefits & Perks for full-time:
  • medical
  • dental
  • vision
  • life
  • disability
  • lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
  • generous accrued PTO
  • 6 paid holidays
  • on-call pay
  • employee referral bonus, cell phone discounts on certain carriers, etc.

Apply online today!

EEO M/F DRUG FREE EMPLOYER
Vacancy posted 1 day ago
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