Centralized Intake Coordinator

Centralized Intake Coordinator

We are seeking a dedicated Centralized Intake Coordinator to join our team in Kansas City, MO. This role is pivotal in ensuring a smooth and efficient intake process for our clients, acting as a key point of contact within our healthcare services system. The ideal candidate will have excellent communication skills, attention to detail, and a commitment to providing exceptional service.

Responsibilities

• Manage and coordinate all aspects of the centralized intake process to ensure timely and accurate client information intake.
• Serve as the primary liaison between clients, healthcare providers, and internal teams to facilitate seamless communication and coordination.
• Maintain and update intake records accurately within the company's database systems.
• Resolve any intake-related issues by collaborating with relevant departments to ensure client needs are met promptly.
• Assist in the development and improvement of intake procedures to enhance overall efficiency.
• Provide exceptional customer service to clients, answering questions and addressing concerns professionally.

Requirements

• High school diploma or equivalent; further education in healthcare administration or related field is a plus.
• Proven experience in a healthcare or customer service role involving intake or client coordination.
• Strong organizational skills with keen attention to detail.
• Excellent verbal and written communication abilities.
• Proficiency with database management and Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality and professionalism.
• Ability to work effectively both independently and as part of a team.

Benefits

• Competitive annual compensation ranging from $55,000 to $60,000, paid bi-weekly.
• Comprehensive health, dental, and vision insurance plans.
• Paid time off.
• 401(k) retirement savings plan with company match.
• HSA contributions from employer.
• Supportive and inclusive company culture.