Recreation Operations Assistant

Special Instructions In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants must provide their AHP Letter (formerly called a Certificate of Disability) issued by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use the link: or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io. General Description The Recreation Operations Assistant supports daily recreation and wellness facility operations, including facility coverage, opening and closing procedures, participant customer service, activity and intramural support, safety procedures, administrative support, departmental purchasing support, inventory, receiving, and order tracking. Duties/Tasks Maintain safe, clean, organized, and welcoming recreation and wellness spaces. Monitor facility use and support equipment, activity area, and shared space readiness. Assist with facility opening and closing procedures, including space checks, equipment setup, basic security checks, and readiness of recreation and wellness areas. Report maintenance, repair, cleanliness, equipment, security, safety, or operational concerns to the appropriate supervisor. Assist with planning, setup, leading, and supporting recreation, wellness, intramural, and informal recreation activities. Support participant registration, scheduling, activity setup, game‑day operations, scorekeeping, equipment preparation, rule reminders, communication, engagement, and participation. Promote recreation and wellness programs, activities, facility offerings, fair play, sportsmanship, respectful conduct, and adherence to applicable rules and procedures. Provide professional customer service by responding to routine questions and concerns, referring complex matters to the appropriate supervisor, and supporting a welcoming, inclusive, and respectful environment. Help enforce facility rules, safety guidelines, and program procedures, and follow applicable college, department, facility, program, safety, and operational policies. Report incidents, injuries, hazards, participant concerns, and unsafe conditions, and assist with basic emergency procedures within the scope of assigned duties. Maintain accurate records related to participation, facility use, equipment inventory, incidents, daily operations, expenditures, feedback, and program support. Assist with program promotion, marketing, outreach, signage, communication, departmental purchasing support, procurement‑related tasks, inventory, receiving, order tracking, and related administrative tasks. Follow applicable fiscal, procurement, receiving, and approval procedures when assisting with purchasing‑related tasks. The position may lead or monitor participant activities as assigned. Attend staff meetings, training, and department briefings as assigned. Collaborate with colleagues and supervisors to support recreation and wellness operations, program offerings, and participant experiences. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSAs Strong interpersonal, verbal, and written communication skills. Ability to provide professional customer service in a public‑facing or participant‑focused environment. Ability to work independently, follow direction, and collaborate as part of a team. Ability to support a welcoming, inclusive, and respectful environment. Ability to follow facility rules, safety procedures, department guidelines, and established operating procedures. Ability to assist with facility operations, participant engagement, activity support, administrative tasks, inventory, receiving, purchasing support, and related operational duties. Ability to report maintenance, equipment, safety, participant, incident, or operational concerns to the appropriate supervisor. Flexibility to work varying hours, including evenings, based on facility, program, and operational needs. Knowledge of or ability to learn basic recreation, wellness, fitness equipment, safety, and activity leadership concepts. Experience delivering exceptional customer service within a professional work environment. Experience in activity support, facility support, administrative support, or related service‑oriented work in a public‑facing, student‑facing, recreation, wellness, fitness, athletics, educational, community, or similar environment. Experience working with diverse populations. Experience using computers or common business applications for communication, recordkeeping, scheduling, reporting, or related administrative tasks. Additional Considerations Experience assisting with recreation, wellness, fitness, athletics, intramural, student engagement, community, or participant‑focused activities. Experience assisting with facility operations, facility opening or closing procedures, equipment setup, inventory, receiving, purchasing support, order tracking, or related operational tasks. CPR, AED, and First Aid certification. Operation of a State Vehicle No Supervises Employees No Required Travel N/A EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCS uses E‑Verify to check employee eligibility to work in the United States. You will be required to complete an I‑9 form and provide documentation of your identity for employment purposes. #J-18808-Ljbffr Virginia Community Colleges