Business Systems Analyst, Apple Cloud Network

Role Number: 200660978-3401

Summary

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.”

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question.

Description

This role will be central to maintaining the operational backbone of Apple’s global data center & networking team. You will be responsible for managing the capital expenditures and reporting on operating expenses. A key focus will be driving third-party cloud cost management, including optimization programs, identifying opportunities, and implementing solutions to enhance financial efficiency and resource utilization. You will actively contribute to the improvement of our operational tools by providing feedback, managing enhancement requests, and collaborating with development teams to ensure tooling meets business needs. Through these efforts, you will communicate findings, provide recommendations, and ensure system integrity to influence decision-making and align teams across our organization. Overall, this position offers invaluable experience to have an impact within a strategic organization as well as significant responsibility and interaction with senior leadership.

To perform this job, you possess strong analytical skills, a high attention to detail, and can efficiently communicate your insights to the highest levels of the company. You have experience maintaining system data, managing financial processes, and driving process improvements. You are comfortable supporting, collaborating, and communicating across multi-functional teams. You have a demonstrated ability to build solid working relationships through active listening, delivering promised results, and establishing trust.

Minimum Qualifications

• BS in Business Administration, Data Analytics, Finance, Accounting, Operations Management, or equivalent job-related experience.

• 3+ years of experience in data analysis, management consulting, financial operations, cloud cost management, or a related field.

• Proven experience analyzing large data sets and using related tools (e.g., Numbers, Excel, Tableau).

• Ability to articulate and translate business requirements into system and process solutions, paired with excellent stakeholder management.

• Proven experience with system data maintenance and ensuring data integrity.

• Strong analytical skills and a high attention to detail.

• Ability to balance competing priorities, long-term projects, and ad hoc requirements.

• Strong time management skills with the ability to collaborate across multiple teams.

Preferred Qualifications

• Strong analytical skills and demonstrated ability to communicate insights.

• Experience with financial management systems (e.g., SAP, Oracle Financials) or similar enterprise resource planning (ERP) systems.

• Experience driving cost optimization initiatives, particularly in cloud environments.

• Familiarity with tools and processes for managing employee and contractor resourcing.

• Experience with capital project creation and lifecycle management within enterprise systems.

• Demonstrated experience in cloud cost management platforms (e.g., Cloudability, native cloud provider cost tools).

• Experience with Tableau, including Tableau Server, TabPy, Extensions, and Tableau Prep.

• Experience contributing to or managing tooling enhancements and feature requests with engineering teams.

• High attention to detail, organized, and motivated self-starter that is able to work independently, meet assigned deadlines, and handle various projects at one time.

• Ability to excel in a multi-functional environment through clear communication, relationship building, and presentation of complex subjects to executive management.

• Experience scaling processes, systems, and controls.