Account Manager

We are seeking an experienced Commercial Lines Account Manager to manage and support an established portfolio of commercial insurance clients. This is a client-facing, service-oriented position focused on maintaining strong relationships, addressing day-to-day account needs, and providing knowledgeable guidance regarding commercial lines coverage. The ideal candidate will bring a strong understanding of commercial insurance, excellent customer service and account management skills, and experience working with insurance agency management systems, particularly Vertafore products such as Sagitta and ImageRight. Key Responsibilities Manage and maintain relationships with an assigned portfolio of commercial lines clients. Serve as a primary point of contact for client questions, service requests, coverage needs, and ongoing account support. Provide knowledgeable guidance regarding commercial insurance coverages and policies. Coordinate account documentation, policy updates, renewals, and other servicing activities. Maintain accurate and organized client records within agency management systems. Work closely with internal team members and insurance carriers to ensure timely and accurate resolution of client needs. Deliver a high level of customer service while managing multiple accounts and competing priorities. Maintain attention to detail and accuracy when handling policy and client information. Qualifications Previous experience in Commercial Lines Insurance, preferably in an Account Manager, Account Executive, Client Service, or similar servicing role. Strong knowledge of commercial lines coverage and insurance practices. Experience with Vertafore products, particularly Sagitta and ImageRight, strongly preferred. Strong account management and customer service experience. Excellent communication and interpersonal skills. Strong organizational skills with exceptional attention to detail. Ability to work independently while collaborating effectively within a team. Proficiency with Microsoft Office and insurance agency management systems. Professional designations such as CIC, CPCU, or CRM are a plus. Work Arrangement Potential hybrid flexibility after approximately six months. Interview Process The interview process will consist of an initial virtual interview followed by an onsite interview. Candidates will also complete an approximately two-hour assessment during the interview process. #J-18808-Ljbffr