Accounts Receivable Specialist

Job Summary
We are seeking a detail-oriented Cash Application Specialist to join our Accounts Receivable team. This role is responsible for ensuring all incoming customer payments are accurately identified, matched, applied, and recorded. The ideal candidate will have strong analytical skills, exceptional attention to detail, and experience working in a fast-paced accounting environment.
The Cash Application Specialist plays a critical role in maintaining accurate financial records and helping ensure timely account reconciliation and issue resolution.
- Process and post customer payments received through ACH, wire transfers, lockbox, checks, and credit cards.
- Accurately apply payments to outstanding customer invoices and account balances.
- Investigate and resolve payment discrepancies, including short pays, unapplied cash, and unidentified payments.
- Perform daily bank reconciliations by comparing deposits against internal records to ensure accuracy.
- Identify deductions, disputes, and variances taken by customers and route issues to the appropriate internal teams for resolution.
- Prepare and recommend journal entries and account adjustments, including write-offs and other approved balance corrections.
- Maintain accurate documentation and records related to cash receipts and payment activity.
- Collaborate with Accounts Receivable, Collections, Customer Service, and Accounting teams to resolve customer account issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- Minimum of 2-3 years of experience in cash application, accounts receivable, or a related accounting function.
- Experience researching and resolving payment discrepancies preferred.
- Strong Excel and data analysis skills.
- Experience working with ERP systems, preferably JD Edwards.


Nice to Have Skills & Experience
- Experience with bank reconciliation processes.
- Knowledge of accounts receivable best practices and cash management procedures.
- Familiarity with deduction management and dispute resolution processes.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.