Customer Experience Specialist

Job Title: Customer Experience (CX) Team Member — Ari Bentonville Location: Ari Bentonville – Bentonville, Arkansas Type: Full-Time & Part-Time Available Start Date : July 2025 Be the Face of Ari Bikes in Bentonville We’re looking for high-energy, people-first teammates to join the Customer Experience (CX) Team at the new Ari Bentonville . You’ll help deliver our mission to “Create Exceptional Experiences, One Rider at a Time” — not from behind a desk, but in the thick of the action, welcoming riders, guiding demos, supporting service, and making sure every guest leaves smiling (and maybe with a new bike). What You’ll Do: Welcome guests and riders like they’re part of the Ari family Guide customers through questions, orders, demo bookings, and product recommendations Help riders find and order the perfect Ari bike for them Work alongside service techs and store leads to keep things running smoothly Keep the Experience Center looking sharp, stocked, and rider-ready Be a source of excitement for all things Ari and all things bikes Who You Are: You love helping people and making them feel welcome You’re a great communicator—friendly, clear, and confident You’re organized, dependable, and quick on your feet You’re comfortable with tech, phones, and eager to learn new tools and systems You’re excited about bikes and ready to share that stoke Perks: Competitive hourly pay Flexible scheduling (Part-Time and Full-Time available) Employee discount on Ari bikes and gear Ride opportunities and community events Work with a passionate, purpose-driven team building something special Ari Bikes is on a mission to create exceptional experiences, one rider at a time. World-class bikes and world-class experiences—online and on the ground. Come help us launch something special in Bentonville. #J-18808-Ljbffr