Fire Protection Administrative Assistant

Job Posting Position is located at our Maspeth, New York branch office. The main objectives of this position are to support the operations management team in a dispatching/administrative assistant role. This position is a scheduling and administrative position and reports to the branch manager. You will be responsible for having a strong focus on customer service/support. You will also be responsible for any other administrative tasks assigned by the branch manager. This is a fast-paced environment servicing commercial customers. Responsibilities Include Performing triage on incoming customer calls Scheduling service for customers as necessary Dispatching technicians to perform service at customer sites as necessary Answer phone calls, text or email messages Provide customer support as necessary Perform miscellaneous administrative tasks including typing, making copies, mailings, record keeping, and note taking Requirements Include Strong customer service skills Above average typing speed Strong grammatical and spelling skills Competency with Microsoft Office Suite Pleasant and professional phone manner Neatness and organizational skills Excellent listening and communication skills The ability to manage multiple priorities and work in fast paced environment A strong work ethic and professional The ability to fit in with our culture of teamwork An ability to quickly learn new tasks Pay Type Hourly Hiring Min Rate 22 USD Hiring Max Rate 25 USD