Administrative Assistant I Upward Bound
Kentucky State University
Administrative Assistant – Upward BoundUnder the direction of the Director provides administrative and clerical support to Upward Bound program. Maintains and ensures compliance with the Federal Government, Department of Education, and Kentucky State University's rules and regulations.Performs a variety of office support and secretarial duties; excellent interpersonal skills, excellent organizational skills, excellent record-keeping skills, and experience with computer software in Microsoft Word and/or Microsoft Excel. Creates various documents such as; attendance records, travel, purchasing, student files, and other required correspondence.Performs a wide variety of typing assignments.Interaction with KSU students, UB high school students, employees, and vendors.Maintain front office operations, telephone calls, emails, and mail.Create and distribute correspondence, reports, and other documents.Creating and maintaining frequent publications such as; flyers, brochures, newsletters, and other documents.Maintains files and records.Process purchasing paperwork, travel, personnel, and check requests for students, guests, or speakers.Perform other duties as assigned.A high school diploma or Associates' degree is preferred. At least two years of office management/clerical experience. Experience working with disadvantaged populations. Preference will be given to candidates with experience working with students and candidates with TRIO experience.Handling office tasks, such as filling, generating reports, setting up for meetings, and ordering suppliesProviding real-time scheduling support by booking appointments and preventing conflictsMake travel arrangements, such as booking flights, cars, and making hotel reservations.Screen and route phone calls to the appropriate partyGreet and assist visitorsMaintain polite and professional communication via phone, e-mail, and mail.Anticipate the needs of others to ensure a seamless and positive experienceManage tour scheduling, confirmation, and calendarManage admissions email accountAbility to coordinate multiple responsibilities simultaneously and efficiently while meeting required deadlines.Ability to work a flexible schedule to accommodate weekend and evening hours as needed.Must possess excellent customer service, written and oral communication, and organizational and interpersonal skills.Proficient knowledge of Microsoft Office programs, customer management systems, and campus management systems.Knowledge of all corporate, state, and federal regulations and policies applicable to the position.Ability to function efficiently in a stressful work environment.Must be able to sit and stand for extended periods of time.Must be able to hear and speak well enough to communicate with students, parents, and staff face-to-face and via telephone contact.This position does not have any supervisory responsibility.Work is normally performed in a typical office environment. No or very limited physical effort is required. No or very limited exposure to physical risk.Kentucky State University is an Equal Opportunity Employer
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