Workplace Exp Coordinator

Workplace Experience Coordinator

Pay Rate: $22-25 Hours: M-Thurs 8:30-5:30 F 8-4 Location - 3550 Lenox Rd, #2300, Atlanta GA

Team Overview: Part of the operations team Supporting the entire office

Resource's Typical Working Day: Front facing position Organizing meetings Approving calendar invitations They have teams booking conference room, helping get them booked. Keeping things organized Have to do expenses Ordering items for the office They send out a weekly digest and monthly newsletter, they would be helping with that

Must Have Skills: Have to be professional Very computer savvy HM not looking for gaps in resume, looking for someone committed to the role Concierge experience Looking for corporate experience

Nice to Have Skills: Would be nice if they had experience with Campaign Logic

Years of Experience: Customer service experience

Education: HS Diploma

Software Skills: MS Office Suite Campaign Logic - Nice to have!

Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.