TEMP_NEO_Workplace Experience Coordinator

Workplace Experience Coordinator

Location: Atlanta, GA Payrate: $27.06/hour on W2 Duration: 4 to 5 months contract

What You'll Do:

• First point of contact for all those entering the facility
• Greet them with a friendly manner
• Issue visitor and parking passes and follow security protocols
• Escort visitors to the proper location
• Make a memorable first impression by answering the telephone in a professional manner
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor
• Manage janitorial or maintenance work orders as needed
• Address issues with vendors or staff as needed
• Escalate inquiries or complaints from employees, guests, and co-workers
• Provide support for the team as directed including office supply management, meeting coordination, and equipment care
• Create customized client materials that follow brand guidelines
• Follow property-specific security and emergency procedures
• Notify appropriate parties to ensure the safety of all individuals in the building
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval
• Evaluate and select solutions from established options
• Impact team through the quality of the services or information provided
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance

Printing and Mail Work

• Sorting, distributing, and organizing incoming and outgoing mail to ensure timely and accurate delivery within the office
• Handling printing tasks, including operating printers, copiers, and other related equipment to support daily business needs
• Lifting packages or materials weighing up to 25 lbs as part of mailroom and office support duties
• Moving throughout the office to deliver mail, collect documents, and support various departments as needed
• Receiving, logging, and distributing packages and deliveries in the mailroom, ensuring proper documentation and timely processing

What You'll Need:

• High School Diploma or GED with 2-3 years of job-related experience
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval
• Ability to explain detailed and complicated information within the team in a clear and concise manner
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset

Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.