Office Assistant

Customer Service Representative (On-Site)

Hours: Monday-Friday, 7:00 AM - 4:00 PM
Pay: Up to $22/hour
Location: On-site

Overview
We are seeking a reliable and customer-focused Customer Service Representative to support a fast-paced office environment. This role is ideal for someone who thrives in a high-volume setting and can manage both phone and email inquiries with professionalism and efficiency.

Key Responsibilities

• Handle a high volume of inbound calls and respond to customer inquiries in a timely manner
  
• Manage and respond to incoming emails with clear, accurate information
  
• Provide billing support, including answering questions, resolving discrepancies, and processing requests
  
• Perform administrative tasks such as data entry, order processing, and documentation updates
  
• Maintain accurate customer records in company systems
  
• Collaborate with internal teams to resolve issues and ensure customer satisfaction
  
• Deliver a positive, professional customer experience at all times
  

Qualifications

• Prior customer service experience in a high-volume environment preferred
  
• Strong communication skills, both verbal and written
  
• Ability to multitask and stay organized in a fast-paced setting
  
• Basic proficiency with Microsoft Office and/or CRM systems
  
• Strong attention to detail and problem-solving skills
  
• Reliable, punctual, and a team player
  

Why Apply

• Stable, full-time hours with an early schedule
  
• Competitive hourly pay up to $22/hour
  
• Opportunity to grow within a supportive team environment
  

Pay Details: $20.00 to $22.00 per hour

Search managed by: Ellen Slovikowsky


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.