HR Generalist

Provide daily operational HR support to employees and managers across onboarding, offboarding, offers, benefits, leave administration, employee relations, performance management, and retirement programs Serve as a front-line employee and manager resource, escalating concerns to the HR Director as appropriate Administer benefit programs, including new-hire enrollments, qualifying life events, annual open enrollment, leave administration, workers’ compensation, and 401(k) participation Coordinate with external vendors and carriers Administer the performance review process and employee and candidate change letters, including offer letters, promotions, salary increases, and employment verifications Conduct assigned employee-relations investigations and partner with the HR Director to address workplace concerns and resolve conflicts Maintain the HR SharePoint site, policies, forms, and employee resources Maintain employee data in the HRIS and generate recurring and ad hoc reports Monitor HR compliance requirements and assist with audits, reporting, and recordkeeping Assist with HR department projects, employee engagement surveys, ERGs, and strategic HR initiatives Provide backup support to Talent Acquisition for interview scheduling, candidate communications, and onboarding logistics Maintain accurate and timely work product with confidentiality and ethics Travel to other regional offices when needed; overnight travel is rare Requirements Willingness and ability to work at least 4 days per week in-office in Wayne, PA 4–6 years of experience providing broad HR support required Demonstrable experience with benefits administration and/or leave of absence Experience with HR compliance reporting Experience with employee relations Bachelor’s degree in Human Resources, Business Administration, or a similar field Relevant experience plus an HR certification can be considered in place of a completed degree Proficiency in Microsoft Excel, including data analysis, reporting, and spreadsheet management Working knowledge of federal, state, and local employment laws and HR compliance requirements Experience using HRIS platforms for reporting, data management, and employee lifecycle administration Willingness and ability to travel to other regional offices when needed; overnight travel is rare High degree of emotional intelligence and ability to exercise sound judgment and reasoning Previous customer service experience preferred Previous experience supporting a multi-state workforce preferred Architecture/Engineering/Construction or other professional services industry experience preferred SHRM-CP, PHR, or CEBS certification preferred Experience maintaining content and resources within SharePoint preferred Relocation assistance, fully remote work, and employment sponsorship are not available Core Competencies Demonstrates expertise in HR operations, including benefits administration, employee relations, and compliance reporting. Proficient in HRIS platforms and Microsoft Excel for data management and reporting. Highest-signal resume keywords Benefits Administration Employee Relations HR Compliance Reporting HRIS Proficiency Microsoft Excel Proficiency ATS Optimization Keywords Hard Skills Benefits Administration Leave Administration HR Compliance Reporting Employee Relations Data Analysis Reporting HRIS Platforms Performance Management Onboarding Offboarding Soft Skills Emotional Intelligence Sound Judgment Customer Service Certifications & Qualifications SHRM-CP PHR CEBS Industry Keywords Human Resources Employee Engagement Multi-State Workforce Architecture Engineering Construction Professional Services Tools & Technologies HRIS SharePoint Microsoft Excel #J-18808-Ljbffr Jobtailor