Senior Manager, HCP Engagement

Senior Manager, HCP Engagement

Location: 3 days a week onsite in our Burlington, MA office

About PharmaEssentia: It's not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You'll find that rare opportunity at PharmaEssentia. Join us, and let's transform lives, together. PharmaEssentia Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking. Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung.

Position Summary: The Senior Manager, HCP Engagement will own the end-to-end execution and optimization of HCP engagement programs, including the speaker bureau and national conferences. This role is designed for a high-accountability operator who can step in immediately, bring structure to complexity, and drive execution in a fast-paced, launch-driven environment. This individual will serve as the operational backbone across speaker programs and conferences—ensuring flawless execution, continuous optimization, and tight integration with brand strategy, sales priorities, and compliance requirements. Success in this role requires proactive ownership, strong judgment, and the ability to lead cross-functional stakeholders without heavy oversight. Reporting to Associate Director HCP Engagement and Conference Strategy, this role will partner closely with Marketing, Sales, Market Access, Medical, and Legal/Compliance to elevate HCP engagement as a core commercial growth driver.

Key Responsibilities

• Speaker Bureau Ownership & Optimization
• Conference & Event Execution Leadership
• Cross-Functional Integration & Program Excellence
• Agility, Innovation & Continuous Improvement

Speaker Bureau Ownership & Optimization

• Own day-to-day operations of the speaker bureau, including program planning, scheduling, execution, and performance tracking
• Ensure compliant, high-quality execution aligned to brand strategy and field needs
• Proactively identify and resolve operational gaps; implement process improvements to increase speed, scale, and consistency
• Analyze program performance (attendance, engagement) and translate insights into actionable optimizations
• Build trusted relationships with key HCPs and field leadership (e.g., Hematology Account Managers) to ensure programs meet real-world needs

Conference & Event Execution Leadership

• Lead operational execution of national and regional conferences, ensuring alignment to strategic objectives and brand presence
• Drive end-to-end logistics: timelines, materials, vendor management, on-site execution, and post-event follow-up
• Partner cross-functionally to deliver a cohesive and differentiated conference experience (Marketing, Sales, Medical, Market Access)
• Own conference tools and platforms (e.g., apps, lead capture, engagement tracking) including training and adoption

Cross-Functional Integration & Program Excellence

• Act as the central connector across Marketing, Sales, Legal/Compliance, and external vendors to ensure seamless execution
• Translate strategic direction into clear, executable plans—driving alignment and accountability across stakeholders
• Support implementation of new processes, tools, and program enhancements; ensure adoption and sustained execution
• Elevate operational rigor across all programs (budget tracking, timelines, compliance readiness, reporting)

Agility, Innovation & Continuous Improvement

• Operate effectively in a fast-paced, evolving environment with competing priorities and tight timelines
• Identify opportunities to modernize HCP engagement (digital integration, hybrid models, scalable formats)
• Bring forward solutions—not just issues—demonstrating ownership and problem-solving mindset
• Continuously raise the bar on execution quality and business impact

Qualifications

• Bachelor's degree required
• 5+ years of experience in pharmaceutical/biotech event management, speaker bureau operations, or HCP engagement programs
• Demonstrated ability to own and execute programs independently in a complex, cross-functional environment
• Strong understanding of pharmaceutical compliance, regulatory, and MLR processes
• Proven project management skills with ability to manage multiple priorities simultaneously
• Experience working closely with field teams (Sales) and translating needs into execution
• High proficiency in Excel, PowerPoint, and event management platforms

Benefits

• Comprehensive medical coverage
• Dental and vision coverage
• Generous paid time-off
• 401(k) retirement plan with competitive company match
• Medical & Dependent Care Flexible Spending Account
• Monthly cell phone reimbursement
• Employee Assistance Program

EEO Statement: At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.