Senior Staff Product Manager

Role Description

The opportunity ahead:

• Productize the Portal: Convert today’s custom portal implementations into a standard, configurable, multi-tenant product with clear packaging, pricing inputs, and self-service capabilities — so we stop selling one-off portals and start selling a product.
• Partner-led Distribution: Define the roadmap for the productized corporate portal offering sold with and through partners.
• Customer Experience: Deliver a differentiated, modern user experience for corporate clients, travel management companies, and travel sellers built on Spotnana’s Travel-as-a-Service platform.
• Product Roadmap: Develop and maintain the portal product roadmap, prioritizing features based on business impact, partner requirements, and customer needs.
• Cross-functional Leadership: Collaborate with engineering, design, partner teams, marketing, sales, and customer success to deliver, launch, and scale the portal product.
• Product Performance: Define success metrics for portal adoption, implementation time, and partner-sourced revenue; monitor and continuously improve.

Qualifications

• 8+ years of product management experience, preferably in a SaaS or technology product environment within the travel industry.
• Proven experience productizing custom or services-heavy offerings into scalable, configurable software products (multi-tenant SaaS, white-label, or platform products).
• Experience building products sold through or in partnership with channel or OEM partners.
• Familiarity with travel technology ecosystems—such as Global Distribution Systems (GDS), Passenger Service Systems (PSS), Property Management Systems (PMS), or Central Reservation Systems (CRS)—is a plus, but not required.
• Proven experience in a fast-paced, customer-focused role, with the ability to stay closely connected to the customer’s needs.
• Strong leadership skills, with the ability to influence cross-functional teams and external partners.
• Excellent communication and presentation skills.
• Deep understanding of customer needs and a customer-focused approach.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Technical background, with understanding or hands-on experience in software development, APIs, and web technologies.
• Strong problem-solving skills and willingness to think outside the box and roll up one's sleeves to get the job done.
• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience. An MBA would be a plus.

Requirements

• Working hours: This is a remote U.S. role with a preference for candidates in the Eastern or Central time zones. Regardless of location, this role requires working primarily Eastern Time hours to collaborate effectively with colleagues and partners across the U.S., Europe, and India.
• Travel: This role requires approximately 10–20% travel, primarily within the U.S., with occasional international travel.

Benefits

• Equity in the form of stock options, which provides partial ownership in the company, so you can share in the success of the company as it grows.
• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents.
• Pre-tax flexible spending account options for health, dependent care, and commuter expenses.
• Flexible PTO in addition to 10 company holidays and an end-of-year company shutdown.
• Up to 26 weeks of Parental Leave.
• Monthly cell phone/internet stipend.
• Extra perks: IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more.