Manager, Sales Development

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate - we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Manager of Sales Development to join our team. This is a Hybrid (Dallas, TX) role, reporting to the Director of Sales Development in the SDR department. You will oversee a Sales Development Representative team focused on pipeline generation and lead qualification. In this position, you will actively recruit and onboard representatives, coach the team through call reluctance and rejection, and optimize the outbound tech stack to serve as a crucial bridge between marketing and sales. What you’ll do (Role Expectations) Develop SDRs into sales-ready candidates, training them to identify, contact, and create qualified lead opportunities Monitor SDR dashboards to ensure data accuracy, track progress against goals, and identify opportunities for team development Motivate, incentivize, and recognize team members to encourage top performance Define performance-driven metrics and expectations for pipeline creation, reporting on team and individual results across outbound calls and emails Who You Are (Success Profile) You act like an owner, fueled by a passion for the mission that drives a strong bias for action, and seamlessly navigate between high-level strategy and hands‑on execution. You are a positive force who approaches complex problems with constructive energy, inspiring your team to remain focused on solutions. You think at scale by connecting daily work to the larger company mission, building processes and teams designed to support a high-growth global organization. You are highly resilient and adaptable, viewing change as an opportunity while maintaining composure to guide your team through high‑pressure situations. You lead with integrity by holding yourself and others to high standards of accountability, building trust through consistent and transparent actions. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem‑solving 1-3 years of prior SDR leadership experience at a tech or SaaS company Experience building strong relationships between SDR, marketing, and sales teams What Will Make You Stand Out (Preferred Qualifications) Experience selling security, SaaS, or software with a demonstrated ability to forecast Proficiency in relevant CRM database tools, specifically Salesforce #LI-EV1 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $69,300 - $99,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Time off plans for vacation and sick time Parental leave options Retirement options In‑office perks, and more! Learn more about Zscaler's hybrid working model and benefitshere . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support. #J-18808-Ljbffr