Manager, Clinical Lab

Works closely with Senior Manager to ensure company, department, and team goals are met. Primary Responsibilities Monitors workflow and ensures production goals and deadlines are met (e.g., TAT, SLA). Engages in future planning and scales employees and equipment appropriately. Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates. Monitors the quality control/assurance programs, test results, and equipment (if applicable). Uses metrics in decision‑making and to drive changes across the team (e.g., cost reduction, quality improvement). Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary. Refines current lab process through continuous improvement projects. Oversees team specific lab operation. Act as go‑to person when senior manager is not present; serves as knowledge base for process and product. Responsible for seamless transition of automation and test improvement/additions into production workflow. Analyzes and troubleshoots lab processing errors; provides recommendations to lab director, scientists and statisticians as necessary. Supports supervisors in close‑out of nonconformance reports (NCR). Initiates and closes CAPAs in a timely manner. Ensures departmental lab compliance with regulatory bodies. Ensures tests are completed according to approved procedures. Maintains an organized, safe, and efficient work area for the team at all times. Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support. Handles employee issues (complaints, disciplinary actions, etc.), collaborating with Senior Manager and/or Human Resources to resolve them. Explains reasoning behind instructions/processes and changes made, and why certain ideas cannot be implemented effectively. Meets regularly with supervisors to discuss goals and progress. Responsible for performance review of direct reports and overseeing performance review of the entire staff. Plans and leads team meetings. Develops high‑performing employees by providing learning and cross‑training opportunities and new challenges whenever possible. Recognizes and rewards talent through merit reviews, promotions, and recognition programs. Adheres to departmental expectations. Manages the training program for direct reports. Notifies management of all requirements for tools, supplies, etc. Receives assignments in the form of objectives and determines resource allocation to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s). Manages coordination of activities of a section or department with responsibility for results, including costs, methods, and staffing. Qualifications BS/BA degree in Biological Sciences, related field, or equivalent. Minimum of 3+ years of industry‑related experience preferred. Current certification in California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist). Knowledge, Skills, and Abilities Exceptional multi‑tasking, organizational, and communication skills. Detail‑oriented with strong organization and prioritization. Independent self‑starter comfortable working in teams at all levels. Experience building and managing a high‑performing, engaged, and motivated group of employees. Compensation & Total Rewards This range reflects a good‑faith estimate of the base pay we reasonably expect to offer at the time of hire. Compensation will vary based on experience, qualifications, and internal equity considerations. Position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including: Annual performance incentive bonus Long‑term equity awards 401(k) with company match Generous paid time off and company holidays Additional wellness and work‑life benefits Compensation Range: $123,400 – $180,000 USD Our Opportunity Natera™ is a global leader in cell‑free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world‑class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. What We Offer Competitive Benefits – Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401(k) benefits, commuter benefits and more. We also offer a generous employee referral program. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. #J-18808-Ljbffr Natera