Scheduling Coordinator

Scheduling Coordinator

Join Our Team as a Scheduling Coordinator in our Maplewood clinic! As the first point of contact for many patients, you'll play an important role in creating a welcoming experience while helping keep clinic schedules and operations running smoothly.

Buffalo Clinic Hours:

Monday - Thursday 7:20am-4:00pm Friday 7:20am-2:00pm

Responsibilities:

• Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
• Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow
• Register new patients and maintain accurate patient records
• Explain ER protocol/procedures to patients
• Monitor status of lab results prior to day of treatment and follow-up as necessary
• Provide guidance to patients and families on completion of interpreter forms
• Record patient issues/conversations in communication log or chart
• Copy and scan documents into patients' charts; request chart/patient transfers

Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service experience, preferably within an office setting
• Bilingual proficiency in Spanish preferred
• Excellent written and verbal communication skills

What We Offer:

• Meaningful work in a collaborative environment that fosters professional growth
• Comprehensive medical, dental and life insurance
• Paid time off and holiday pay
• 401k plus company match

About Us At Community Dental Care, we provide high-quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.