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Front Office Coordinator

$22 - $24 per hour

IMPACT Physical Therapy & Sports Recovery

Front Office Manager Opportunity

Front Office Manager Opportunity with IMPACT Physical Therapy - Be The First Impression That Sets The Tone For A Great Patient Experience!

Are you the go-to person for keeping things running smoothly in a busy clinic? Do you take pride in delivering excellent service? If so, IMPACT Physical Therapy wants to meet you!

We are a PT-owned, outpatient rehab practice with a mission to Make An Impact for our patients, our team, and the communities we serve. We're currently seeking a Full-Time Front Office Manager to join our dynamic team.

As the face of our clinic, you'll play a key role in creating a seamless and supportive experience for every patient from their very first interaction.

Why Choose Impact?

  • Full suite of benefits including Medical, Dental and Vision coverage (and more!), PTO and 401K
  • A welcoming, collaborative clinic environment where your contributions truly matter
  • Eligible for year-end bonus opportunity

What You Will Do:

  • Welcome patients with warmth and professionalismwhether in person or by phone
  • Own the check-in/check-out process, including collecting co-pays and verifying insurance
  • Accurately manage scheduling and appointment flow using our EMR
  • Handle insurance verifications, authorizations, and follow-ups with confidence
  • Maintain efficient front desk operations while enforcing clinic policies and procedures
  • Collaborate with our clinicians and support team to ensure exceptional patient care
  • Occasionally assist with therapy tech support and light clerical duties

Who You Are:

  • You're detail-oriented, organized, and confident managing a busy front desk
  • You have experience with insurance verification, EMRs, and clinic operations
  • You thrive in a structured environment and aren't afraid to enforce policies tactfully
  • You're a natural problem solver and multitasker with a service-first mindset
  • Prior experience in a physical therapy or medical setting highly preferred, but not required

Pay Range: USD $22.00 - USD $24.00 /Hr.

IMPACT Physical Therapy & Sports Recovery
Vacancy posted 4 days ago
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