Executive Assistant - SaaS / Technology

About Sycle

Sycle is a market-leading global SaaS company with the mission of facilitating the delivery of better hearing to the world. Founded in 2001, we have grown to be the leading practice management solution for audiology (hearing care) providers, with more than 65% market share. The Sycle practice management solution frees up valuable time so our customers can grow their businesses through delivering high quality patient care and exceptional services that delight their customers. Small hearing care practices and some of the largest retailers utilize our software in 13 countries worldwide.

The Sycle team is 120 strong. We are headquartered in Lone Tree, Colorado with with a large remote workforce across the US and Canada. We are always on the lookout for exceptional talent to help us build and deliver market-leading tools that make a difference for our customers. Check out our job listings and apply!

Position Summary

The Executive Assistant provides administrative, operational, and organizational support to executive leadership and team members across North America. This role serves as a central point of coordination for meetings, office administration, employee support, vendor management, and general business operations. The ideal candidate is highly organized, proactive, detail-oriented, and comfortable working in a fast-paced SaaS environment where priorities can shift quickly.

This is a hybrid position based in the Denver, Colorado area, requiring a combination of remote work and regular in-office attendance.

Key Responsibilities:

Administrative Support

• Manage calendars, scheduling, and meeting coordination for executives and leadership team members.
• Coordinate internal and external meetings, including agendas, logistics, and follow-up actions.
• Prepare reports, presentations, correspondence, and other business documents.
• Assist with travel arrangements, expense reporting, and event coordination.

Office Operations

• Support day-to-day office administration and ensure smooth operation.
• Assist with planning company meetings, team events, and employee engagement activities.

Team Support

• Serve as a primary point of contact for employee administrative requests.
• Support onboarding and offboarding activities in partnership with Human Resources.
• Assist with maintaining company records, documentation, and internal systems.
• Help coordinate training sessions, all-hands meetings, and company communications.

Business Operations Support

• Maintain organizational systems, project trackers, and administrative workflows.
• Assist leadership teams with special projects, research, and operational initiatives.
• Support reporting, and record management across business systems.
• Ensure documentation is accurate, organized, and maintained according to company standards.

Qualifications:

Education

• Associate's degree preferred; equivalent professional experience may be substituted.
• Additional coursework or certifications in business administration, office management, or related fields are a plus.

Experience

• 5+ years of administrative, executive assistant, office coordinator, or operations support experience.
• Experience supporting multiple stakeholders in a professional business environment.
• Prior experience in a technology or SaaS company preferred.

Skills

• Exceptional organizational and time-management skills.
• Able to work with remote and onsite employees.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Office, Google Workspace, and modern collaboration tools.
• Experience using business applications such as Slack, Zoom, Microsoft Teams, Jira, Confluence, Hubspot, or similar platforms is preferred.
• Ability to manage confidential information with professionalism and discretion.
• Strong attention to detail and ability to prioritize competing demands.
• Self-motivated with the ability to work independently in a hybrid environment.

Success Characteristics

• Demonstrates professionalism and sound judgment.
• Anticipates needs and proactively solves problems before they escalate.
• Builds positive relationships across departments and levels of the organization.
• Promotes collaboration, accountability, and a positive team culture.
• Adapts quickly to changing priorities and business needs.

Reporting Structure

This position reports to the President and works closely with executive leadership, Human Resources, Finance, Product, Operations, Enterprise Sales, and other cross-functional teams.

If you feel that you're a strong fit for this role, please apply.