Salesforce Marketing Cloud Developer
Kasmo Global
Salesforce Marketing Cloud Developer
Location: Plano, TX || Remote
Type: Contract
Must Have Skills:
- 7+ years of Salesforce platform experience, with at least 4+ years in Marketing Cloud and Service Cloud.
- Salesforce APIs (SOAP, REST), SSJS, AMPScript, SQL queries in Marketing Cloud
Key Responsibilities:
- 7+ years of Salesforce platform experience, with at least 4+ years in Marketing Cloud and Service Cloud.
- Proven track record of leading Salesforce implementations, migrations, and integrations.
- Deep knowledge of Salesforce Marketing Cloud modules (Journey Builder, Email Studio, Mobile Studio, Advertising Studio, Audience Builder, Automation Studio).
- Strong expertise in Service Cloud setup (case management, live agent, knowledge management, Omni-Channel).
- Hands-on experience with Salesforce APIs (SOAP, REST), SSJS, AMPScript, SQL queries in Marketing Cloud.
- Strong grasp of Salesforce development (Apex, Visualforce, Lightning Components) and declarative tools (Flows, Process Builder).
- Configure and customize Salesforce Marketing Cloud (e.g., Journey Builder, Email Studio, Mobile Studio, Automation Studio).
- Configure Service Cloud features like Case Management, Omni-Channel Routing, Service Console, Knowledge Base, and CTI integrations.
- Develop and oversee integrations with external platforms (CRM systems, ERP, websites, mobile apps, etc.) using APIs, ETL tools, and Marketing Cloud Connect.
- Lead the architecture, design, and implementation of Salesforce Marketing Cloud and Service Cloud solutions.
- Create scalable, flexible, and high-performing architectures that meet business and technical requirements.
- Design data models, integration patterns, API strategies, and automation workflows across Marketing and Service operations.
- Conduct audits of existing Salesforce orgs and recommend optimizations.
- Research and propose new Salesforce features, AppExchange apps, or emerging technologies to enhance marketing and service operations.
- Design scalable customer engagement strategies including personalization, segmentation, and automation journeys.
- Ensure Salesforce solutions comply with security, privacy regulations (like GDPR, HIPAA), and organizational policies.
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
- Ability to lead cross-functional teams and mentor junior staff.
- Current knowledge of scripting and programming languages, various business applications, state of the art technology and current trends in the computer industry.
- Certifications (preferred but not mandatory):
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Application Architect or System Architect
- Salesforce Certified Marketing Cloud Developer (bonus)
Vacancy posted 5 days ago
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