IT Cybersecurity Analyst

Compensation Range $67,423.20 - $91,508.56 Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. Who We Are: At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! Our Core Values: Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs. Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization. Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships. What We Offer: The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 401K and 457B Retirement Plans PTO earned within first year 12 Paid Holidays per year Tuition Reimbursement Plan Competitive medical, dental, and vision plans effective day one What You'll Do: Performs routine and daily tasks associated with assessing vulnerabilities, monitoring security tools, and responding to security incidents. Additionally, assists in improving the security architecture of the City. This position will also collaborate with various stakeholders to conduct technical assessments and contribute to the development of policies and procedures for the City. Work is performed under the general supervision of the IT Cybersecurity Manager. Essential Tasks & Responsibilities: Essential Responsibilities Conduct regular monitoring and analysis of network traffic for cybersecurity threats. Identify security anomalies and assess security controls for weaknesses. Mitigate and contain detected malicious activities to minimize damage. Investigate and resolve cybersecurity incidents or escalate as necessary. Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends. Conduct vulnerability assessments and lead remediation processes. Address compliance issues and remediate non-compliant devices. Maintain and update incident response playbooks based on lessons learned. Continuously enhance detection, investigation, and response capabilities. Support City departments' regulatory and compliance requirements. Communicate effectively with City departments, IT personnel, and technical vendors. Assist in developing cybersecurity awareness programs. Evaluate changes to network security architecture. Develop and maintain information security policies and procedures. Qualifications Required Qualifications: Bachelor’s degree from an accredited college or university in Computer Science, Information Science, Information Security, or a closely related field. Minimum of three years of experience as an IT analyst or in information security. Knowledge, Skills, & Abilities: Demonstrated experience with Linux, Unix, and Windows operating systems. Knowledge of TCP/IP networks, routing protocols, routers, switches, hubs, and virtual machine servers. Proficiency in network troubleshooting, firewall management, IDS/IPS, VPN, and SIEM technologies. Familiarity with cybersecurity threat analysis and intrusion detection principles. Working knowledge of shell scripting languages. Understanding of information security principles, industry best practices, and relevant security regulations (e.g., CJIS, PCI). Ability to clearly communicate technical information to non-technical audiences. Ability to effectively troubleshoot complex network and computing problems. Strong written and oral communication skills. Ability to maintain effective professional relationships with management, employees, vendors, and the public. Availability to work flexible schedules, including nights and weekends. Possession of a valid Driver’s License Ability to maintain professional judgment, composure, and effective performance during routine operations and high-pressure situations. Skill in communicating effectively and working cooperatively with colleagues, supervisors, clients, and members of the public. Demonstrated interpersonal skills necessary to provide assistance, support, supervision, and leadership when required by the position. Capacity to adapt to changing operational demands, including periods of intensive activity, rapidly evolving situations, and periods of limited activity requiring sustained attention and professionalism. Ability to work effectively as part of a team in environments requiring close coordination and frequent interaction with others. Skill in managing competing priorities, making sound decisions under pressure, and maintaining appropriate workplace conduct. Qualifications: Physical Requirements Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants. Visual Abilities – The ability to perceive via eyesight is required for this position: Acuity, Far – Clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle or addressing an audience. Acuity, Near – Clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand. Depth Perception – Three-dimensional vision and the ability to judge distance and space relationships. Field of Vision – The area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area. Accommodation – Must be able to adjust the eye lens to glance quickly. Physical Strength – Degree of physical demands typically associated with this position include: Light Work Exerting up to 20 pounds of force occasionally; and/or Exerting up to 10 pounds of force frequently; and A negligible amount of force to handle or move materials related to the position Type of Physical Demands Reaching - Extending the hand(s) or arm(s) in any direction. Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm. Mental Activity/Requirements Reasoning Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend and respond to a variety of situations in a timely fashion and exercise good judgment. Mathematics Ability Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports. Language Ability The ability to speak, read and write the English Language are required for this position. Environmental Conditions Hazards No hazards are associated with this job. Physical Surroundings The worker is subject to inside environmental conditions. Protection from weather conditions but not necessarily from temperature changes, however, on occasions the worker does have responsibilities outside the building and will be exposed to the various weather conditions. Machinery/Tools/Work Aids/Other Equipment Data communication systems including copiers, printers, fax machine, calculator, pens, pencils, computers, Personnel Resolution, ordinances, manuals, scheduling forms, telephone, telephone directory and other work aids related to the job. The work location of this job will be 211 S Hamilton St High Point, North Carolina. Our Commitments The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable. The City of High Point offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees. Access the following link to view City of High Point Benefits and links to Benefit sites: Benefits Overview The Benefits Handbook provides a summary of benefits for City of High Point Employees.