Clinical Administrative Assistant
University Hospitals
Clinical Administrative Assistant
A Brief Overview: Provides safe, efficient, age-specific clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.
What You Will Do:
- Maintains the patient record (in written and/or electronic format).
- Facilitates communication and efficient unit/department operations.
- Orders supplies.
- Demonstrates knowledge and use of available resources and communication tools.
- Maintains awareness and control of reception desk and surrounding area.
- Initiates and maintains positive relationships and professional demeanor with patients, customers, and coworkers.
- Takes responsibility for self-development and supports a learning environment.
- Displays commitment to the mission of the hospital and its values.
- Performs other duties as assigned.
Complies with all policies and standards. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct, and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications:
Education: High School Equivalent / GED (Required)
Work Experience: 1+ years of experience in a clinical setting with secretarial experience (Required) or 1+ years experience in secretarial work (Required)
Knowledge, Skills, & Abilities:
- Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as exhibiting strong organizational skills and work ethic.
- Ability to complete tasks with minimal supervision.
- Ability to de-escalate tense situations in a calm and constructive manner.
- Good oral and written communication skills.
- Proficient computer needs with the ability to grow and adapt to new technologies.
Physical Demands:
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely up to 20 lbs
- Carrying Rarely up to 20 lbs
- Pushing Rarely up to 20 lbs
- Pulling Rarely up to 20 lbs
- Climbing Rarely up to 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements: 10%
Primary Location: United States-Ohio-Willoughby
Work Locations: 36000 Euclid Avenue Willoughby 44094
Job: Administrative Support
Organization: Lake West Medical Center
Schedule: Full-time
Employee Status: Regular
Shift: Days
Job Type: Standard
Job Level: Entry Level
Travel: No
Remote Work: No
Job Posting: May 31, 2026, 4:00:00 AM
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