Office Manager

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As an Office Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, participate in the onboarding process, and maintain confidentiality within a home care agency environment. This position reports directly to the Owners of ComForCare. Ongoing training and development opportunities Great medical benefits 401 k opportunities Family oriented Team Holiday gatherings Opportunity for growth Make an Impact: After 20 years in business, we know the industry better than most. We strive to make a meaningful difference by ensuring clients receive compassionate care. We help to support team members by providing leadership, training, and a structured work environment, fostering professional growth and enhancing the quality of care delivered. What we are looking for: High school diploma or G.E.D. certificate, College/university degree preferred Minimum of three (3) years experience in operations oversight or management With proven skills in organization, problem-solving, communication, decision-making, and conflict resolution 1 - 3 years experience in the medical field or medical related field preferred Self motivated, driven individual with strong goal-oriented professionalism, a leader with the ability to work independently and with a team Strong multitasker with the ability to be versatile in their position What you will be doing: Ensuring client service requests are fulfilled according to the Client Care Plan and client preferences in a timely manner Providing direction and supervision to a team including schedulers, coordinators, and caregivers Implementing and monitoring workflow systems and control mechanisms Ensuring job performance complies with agency policies, procedures, and regulatory standards Participating in agency quality improvement activities and attending required meetings and educational programs Reviewing and ensuring data through our EMR system ei: schedules, documentation, client and caregiver privet data is accurate and complete Participate in the onboarding process Fostering employee accountability through clear expectations and regular follow ups Consistent communication with company owners to help identify and address issues promptly and efficiently Salary Range: $28.00 - $30.00 with the opportunity for growth Compensation: $28.00 - $30.00 per hour Live your best life possible while helping others live theirs. Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: Treated with respect and dignity. Provided exceptional training on a regular and ongoing basis. Are never alone in the field - support is always available. Thoughtfully matched with clients that they are compatible with. Join our team and be a part of a certified Great Place To Work®. Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®. By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee. Equal Opportunity Employer: Disability/Veteran. Apply here. * required fields First Name * Last Name * Email * Phone * Yes, Text Me! I consent to receiving text messages about this hiring process and, if hired, future job related information from ComForCare - Santa Cruz. Do you have a high school diploma or equivalent? * Do you have a minimum of three (3) years of management experience in operations or related fields? * Are you legally authorized to work in the US? * How many years of experience do you have in the health care industry? * Do you have reliable transportation and do you have automobile insurance? * Describe your health care experience. * How many years of administrative experience do you have? * How many years of management experience do you have? * Answer this question in Spanish: Why should I consider hiring you? * How many employers have you had in the past 5 years? * What about this job attracts you? * What assets do you think you bring to this company? * Would you describe yourself detail oriented or a big picture thinker? Please give an example why. What job responsibilities and duties do you excel at? * What are the key motivators in your professional life that motivates you to perform at your best? * Give an example of a time when you were able to take an unsatisfied customer and turn him into a satisfied one. * How many years of Customer Service experience do you have? * How would you define customer satisfaction? * What is your experience level with Excel? * Are you comfortable with computers, email, using the internet, and learning new computer programs? * Are you available to work on weekends? * Referral code from a current employee If no code provided, add their name instead. Core Values ComForCare has five core values that drive everything we do. #J-18808-Ljbffr