Organizational Change Manager

Duration 6 Months Location 100% onsite at the Santa Clara, CA office Duties Overview Digital Transformation Group (DTG) is running multiple high-priority, high-velocity programs simultaneously — spanning enterprise technology transformation, product launches, and operational modernization. We're looking for a Contract OCM Lead who can hit the ground running, manage complexity without hand-holding, and deliver rigorous change management across concurrent initiatives in one of the fastest-paced digital transformation environments in the industry. This is not a role for someone who needs a clearly scoped, single-track workstream. This is a role for someone who thrives on ambiguity, adapts quickly when priorities shift, and brings sharp analytical thinking to every stage of the change lifecycle. What You'll Do Own OCM strategy and execution across multiple concurrent high-priority programs simultaneously, from discovery through stabilization Lead comprehensive stakeholder analyses — identifying impacted groups, mapping influence and sentiment, defining engagement strategies, and tracking shifts over time Conduct and iterate on change impact assessments (CIAs) aligned to program milestones; translate complex technical changes into clear, business-relevant impact narratives for each audience Rapidly assess in-flight programs, identify OCM gaps, and independently build and execute a plan to close them — with minimal ramp time Drive stakeholder engagement across cross-functional teams including business leaders, program managers, and technical SMEs; align stakeholders on key messages, risks, and change readiness Design and deliver multi-channel communications (emails, FAQs, Slack posts, talking points, leadership briefings) that distill highly technical content into plain, actionable language for non-technical audiences Identify training and enablement needs; define appropriate formats and coordinate with SMEs to ensure impacted teams are prepared and confident Build and support change agent networks to reinforce change at the team level Track readiness, adoption, and feedback metrics across programs; proactively surface risks and adjust OCM tactics to drive outcomes Operate within an Agile/SAFe delivery model, aligning OCM activities to PI planning cycles and sprint-level execution without losing strategic perspective Skills 7+ years of organizational change management experience, with a demonstrated track record supporting large-scale, cross-functional technology transformation programs Proven ability to support multiple simultaneous programs — not just a single dedicated workstream — with strong personal organization and prioritization under pressure Deep expertise in OCM analysis activities: stakeholder identification and analysis, change impact assessments, readiness tracking, and resistance management — with the ability to lead these rigorously and iterate quickly Exceptional ability to absorb highly technical information and translate it into clear, non-technical communications and guidance tailored to diverse audiences Strong command of OCM methodologies (Prosci/ADKAR, Kotter, or similar) applied pragmatically, not academically Experience joining programs mid-stream and independently driving high-quality OCM execution without a long onboarding runway Demonstrated ability to operate in agile, fast-moving, ambiguous environments where priorities shift and structure is earned, not given — and to not just survive that environment but genuinely thrive in it Preferred Experience in enterprise digital transformation, ERP, or SaaS/platform implementation programs Familiarity with SAFe or other scaled agile frameworks Prosci or CCMP certification What Success Looks Like Programs you support have clearly defined stakeholder maps, current impact assessments, and active communications and readiness plans within your first 30 days Business leaders and program teams view you as a trusted, embedded partner — not an overhead function Technical content is consistently and accurately translated into audience-appropriate messaging with no significant misalignment or re-work required Adoption risks are identified early and addressed proactively, not reactively You operate with high autonomy, requiring direction on priorities — not on execution #J-18808-Ljbffr Net2Source (N2S)