Assistant Executive Director

The Arbor at Delray offers luxury Independent Living, Assisted Living and Memory Care in Delray Beach, FL. We honor individuality and celebrate each person’s unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community. Job Summary The Assistant Executive Director is responsible for assisting the Executive Director with day‑to‑day operations of the community and is involved in the planning, implementation and evaluation of all aspects of community life. Further assistance in the development and retention of an outstanding team of Department Heads is a top priority, as is maintaining a high level of customer, staff satisfaction and a safe environment for residents and staff. The Assistant Executive Director complies with all local, state and federal regulations. Success Metrics High degree of resident, family and employee satisfaction and engagement Meeting or exceeding financial expectations and results through effective sales efforts and expense control Excellent outcomes in resident and employee safety and quality of life Key Duties and Responsibilities Assist Executive Director in oversight and support of departmental activities Work with sales partners to achieve sales and revenue goals via market planning, business development, lead generation and inquiry/waitlist/reservation management Assist with the development, implementation and management of the operational budget in collaboration with support team members Implement successful strategies for expense control and monitor success Understand the community’s regulatory requirements and maintain compliance with local, state and federal standards Participate actively in all safety and quality‑focused evaluation programs Assist with regular physical plant reviews and make recommendations for all aspects of building construction and preventative maintenance Ensure that the community’s first impression remains a priority Maintain excellent communication with residents, families and staff Ensure that the Arbor Service Way is fully in place and that the community’s culture attracts and supports excellent employees Maintain and nurture effective working relationships Minimum Qualifications At least two years of experience in senior living operations management Knowledge of best practices for employee performance management in keeping with all relevant HR standards Basic knowledge of computer systems particularly Outlook, Excel, and Word along with a willingness to learn community‑specific software programs If not already, have the ability to become licensed as an administrator for assisted living in FL Benefits Competitive pay, great health benefits, retirement plans, and wellness support #J-18808-Ljbffr