Executive Assistant to the Director of Technology

Job Description

Job Description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Overview

We are seeking a highly intelligent, resourceful, and exceptionally organized Executive Assistant to support the Director of Technology at MD Capital. This role requires someone who thrives in a fast-paced environment, can anticipate needs, think several steps ahead, and handle complex tasks with minimal direction.

The ideal candidate is proactive, detail-oriented, tech-savvy, and able to manage sensitive information with absolute confidentiality.

Key Responsibilities

Executive Support & Workflow Management

• Serve as the primary support person for the Director of Technology, ensuring smooth day-to-day operations.
• Anticipate needs, gather information in advance, and prepare materials without being asked.
• Manage calendars, schedule meetings, and coordinate communications across multiple departments and stakeholders.
• Prioritize and triage incoming requests to protect the executive's time and maximize productivity.
• Prepare briefs, and follow-ups from meetings.

Project & Operations Coordination

• Track progress across multiple ongoing initiatives, ensuring deadlines are met and follow-ups are completed.
• Assist in organizing cross-departmental workflows, including coordination with IT, Finance, Operations, and external vendors.
• Maintain project documentation, statuses, and action items.

Intelligent Problem Solving

• Identify issues proactively and offer thoughtful, well-reasoned solutions.
• Conduct research, summarize findings, and prepare recommendations.
• Understand business priorities and filter information accordingly.

Communication & Presentation

• Draft clear, concise, and professional emails, summaries, and memos.
• Interface with senior leadership, physicians, internal teams, and external partners on behalf of the Director.
• Ensure consistent messaging and follow-through across all communications.

Technical & Analytical Support

• Assist with technology-related tasks such as workflow organization, system access requests, vendor follow-ups, and light technical troubleshooting.
• Help translate complex information into structured presentations or documents.
• Comfortably use Excel, PowerPoint, task management systems, and collaboration tools.

Qualifications

• Bachelor's degree preferred; strong analytical or technical background is a plus.
• 3–7 years of experience supporting a senior executive in a fast-paced environment.
• Exceptional written and verbal communication skills.
• High intelligence, strong reasoning ability, and excellent judgment.
• Ability to manage competing priorities while maintaining precision and follow-through.
• Strong proficiency with Microsoft Office, and modern productivity tools.
• Ability to maintain absolute confidentiality and operate with discretion.

Ideal Candidate Profile

You are someone who:

• Thinks ahead and solves problems before they appear.
• Learns quickly and adapts to new information and environments.
• Can manage the details while keeping sight of the bigger picture.
• Thrives on being the organizational backbone for an executive with a large, complex workload.
• Communicates with clarity and confidence.

Why This Role Matters

You will play a critical role in enabling the Director of Technology to operate at peak efficiency while managing high-impact initiatives that support 250+ medical practices and a 1,200-employee organization. This is an opportunity to partner closely with a senior leader, contribute to major strategic decisions, and grow in responsibility as the technology function continues to expand.

Pay Range

$65,000—$95,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.