Senior Manager, People Operations

Role Description

We’re hiring a (remote) Senior Manager, People Operations to lead and build the operational backbone of the People function at Cohere during a period of intense global scale. This is not a “keep the lights on” People Ops role, rather a high-ownership, systems-building role with huge scope and greenfield opportunity.

Cohere is one of the leading AI companies in the world, with real enterprise traction, rapid product growth, and huge momentum. We’re scaling quickly and need someone who can help architect the infrastructure that allows the People organization to scale effectively across a globally distributed workforce spanning both remote employees and physical office locations.

This role will be the lead owner of People Operations at Cohere, and will build the team underneath them over time. Right now, we have fragmented tooling, inconsistent workflows, emerging operational infrastructure, and huge opportunity to rethink how a modern AI-native People function should operate.

There are very few sacred cows here. This is a rare opportunity to redesign and modernize the operational foundation of the People organization at scale.

You’ll own:

• People systems and workflows
• HRIS and operational tooling
• Shared services/helpdesk infrastructure
• Onboarding and employee lifecycle operations
• Operational analytics and reporting
• Operational process design and scalability

This role will build and lead the People Operations team.

Qualifications

• 10+ years of experience in core People Operations roles
• Directly managed and built People Operations teams/functions
• Experience operating in hypergrowth environments during rapid scale
• Supported globally distributed organizations across multiple countries and regions
• Loves systems thinking, operational design, and scalable infrastructure
• Highly automation and AI-minded
• Enjoys building elegant solutions to messy operational problems
• Can scale through systems and leverage, not just headcount

Benefits

• An open and inclusive culture and work environment
• Work closely with a team on the cutting edge of AI research
• Weekly lunch stipend, in-office lunches & snacks
• Full health and dental benefits, including a separate budget to take care of your mental health
• 100% Parental Leave top-up for up to 6 months
• Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
• Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
• 6 weeks of vacation (30 working days!)