Senior Manager, Commercial Operations

Role Description

We’re looking for a Senior Manager, Commercial Operations, on the Commercial Effectiveness team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Commercial Operations & Planning Excellence, the role provides dedicated operational support across two brands within Insmed's respiratory therapeutic area. The position serves as a key collaborative partner to the marketing organization, with primary responsibilities spanning:

• Print production and fulfillment
• Prioritization and streamlining of marketing materials through the Commercial Review Committee (CRC)
• A broad range of additional commercial operational processes as business needs evolve

In this role, you'll have the opportunity to:

• Communicate proactively and collaborate across multiple functions
• Drive results through influence rather than direct authority
• Facilitate the smooth execution of deliverables that are frequently time-sensitive, confidential, and externally representative of Insmed
• Maintain alignment with management policies and broader business operations

You'll also:

• Serve as the strategic relationship owner for the print and fulfillment vendor
• Orchestrate inventory planning in partnership with brand teams
• Enable the end-to-end flow of approved promotional pieces from agency to vendor
• Ensure smooth cross-functional coordination around roster changes, resource updates, drop-shipments, and field communications
• Champion the development and governance of the ordering portal in partnership with IT and the vendor
• Drive a culture of continuous improvement by synthesizing vendor performance metrics
• Serve as the connection between Regulatory Affairs and brand teams
• Enable proactive planning and milestone alignment by fostering close collaboration with marketing teams and agencies
• Orchestrate the end-to-end review cycle

Qualifications

• Bachelors degree
• Minimum of 5 years of Commercial Operations within a pharmaceutical or biotechnology company
• Proficiency with MS Office skills
• Ability to work in a fast-paced environment
• Strong communication and prioritization skills
• Solid project management skills
• Experience working cross-functionally
• Strong and agile team player
• Highly organized with strong attention to detail
• Strong customer service and patient first mindset

Requirements

• Ability to manage multiple assignments and responsibilities
• Flexibility to adapt based on evolving business needs

Benefits

• Comprehensive medical, dental, and vision coverage
• Mental health support and annual wellbeing reimbursement
• Access to Employee Assistance Program (EAP)
• Generous paid time off policies
• Fertility and family-forming benefits
• Caregiver support and flexible work schedules
• 401(k) plan with competitive company match
• Annual equity awards and participation in Employee Stock Purchase Plan (ESPP)
• Company-paid life and disability insurance
• Access to Company Learning Institute and skill-building workshops
• Employee resource groups and meaningful opportunities to connect and volunteer