Salon & Spa Receptionist/Manager
5 Salon & Spa Inc
Job Description
Job Description
Benefits:
- Parking provided
- Performance-based bonuses
- Accrued paid sick leave
- Paid one week vacation
- 401(k)
- Company parties
- Employee discounts
Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. - Passion: A love for hair, fashion, and a strong sense of style. - Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. - Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. - Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. - Leadership: Strong leadership skills to effectively manage and inspire a team. - Communication: Excellent communication skills. Responsibilities - Manage and inspire the leadership, stylists and front desk and assistants. - Provide coaching and feedback to ensure standards are met. - Build and maintain strong client relationships for exceptional customer experiences. - Develop and manage employee schedules. - Oversee daily operations to ensure smooth functioning. - Recruit, hire, and train new team members. - Create and implement salon and spa policies and procedures. - Monitor inventory levels and place orders as needed. - Develop marketing strategies to attract and retain clients. - Maintain comprehensive product and service knowledge.
Receptionist/Manager - Profitability Focus: Be a key contributor to the salon’s financial success. - Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. - Marketing Implementation: Execute effective marketing strategies to attract new clients. - Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. - Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.
Vacancy posted a month ago
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