Service Appointment/Receptionist
Quality Chevrolet GMC
Service Appointment/ReceptionistWe are seeking a friendly and organized Service Appointment/Receptionist to join our team at Quality Auto Group in Englewood, NJ. This role is essential in providing excellent customer service and ensuring smooth communication between our service department and customers.ResponsibilitiesGreet customers warmly and assist them promptly upon arrivalSchedule service appointments efficiently to maximize shop productivityAnswer and direct phone calls, respond to customer inquiries via phone, email, or in personMaintain accurate records of service appointments and customer informationCoordinate with service technicians to update customers on the status of their vehiclesHandle administrative tasks such as filing, data entry, and processing payments if requiredRequirementsPrevious experience in an automotive service or receptionist role preferredExcellent communication and customer service skillsStrong organizational and multitasking abilitiesProficiency with computers and scheduling softwareProfessional and friendly demeanorAbility to work in a fast-paced environmentBenefitsCompetitive compensation packageOpportunities for professional growth and developmentSupportive and friendly work environmentEmployee discounts on services and vehiclesAbout the CompanyQuality Auto Group is a reputable automotive dealership located in Englewood, NJ. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients. Join our dedicated team and contribute to our commitment to quality and excellence.
Vacancy posted 3 days ago
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